Twilio Flex to Trengo
migration service
Smooth , no special skill set or coding required. A complete Twilio Flex to Trengo data migration software.
Twilio Flex to Trengo
Your best tool for Twilio Flex to Trengo data migration
No need to write a code, nor do you need a programming team. Just perform your platform to platform switch in a couple of simple steps.Save on resources
Avoid the platform analysis and code development processes. Simply pick what data you need to migrate and start the transition when comfortable.Easy transition process
No specific expertise needed. Just choose what data will go to the target solution and enjoy the miracle happening.Record structure maintenance
Transfer your help desk info in full to make certain that no ticket is missing vital customer service details.Easy process
You don’t have to bother about scripting or continuously watch each record transferred.
Just attach both platforms, choose what you need to migrate and let the Migration Wizard do the rest for you.
Intact connections
From sender information to phone number connection, your entire database will keep their initial connections untouched.
You don’t have to worry that a part of the info will be lost and service quality will decrease. Everything will be waiting for you where you expected.
Security is priority
You data is everything which is why we created a system that will keep your data intact.
Neither sophisticated electronic attacks nor physical disasters will impact your records in any way.
Data mapping
Pick records that will be migrated by using our built-in data viewer.
From contacts to tickets to help center articles, you will be able to pick anything you might ever need.
Efficient out-of-the-box solution
In just a couple of buttons to press you will be able to select what goes where, when it goes, and in what order.
Our tech engineers took user experience as a priority and ensured that it will be possible to use the system to its fullest.
Good service first
Except producing great customer support services, we always strive to improve our customer service.
As a team, we want you to enjoy friendly and helpful service, which is why we are continuously making great strides to enhance the general experience.
Reasons to use Help Desk Migration to migrate data from Twilio Flex to Trengo
Strong safety of your records
The migration is conducted over a protected connection, and all your credentials will immediately be deleted after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is simple to migrate your customer service to a new helpdesk without involving the IT departmentNext
Exceptional data mapping
Our service allows mapping standard and even custom fields , thus letting you ensure that the data end up in the right destinations in Trengo.Next
Sustained relation between object and people
When migrating your data from Twilio Flex to Trengo we maintain all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from Twilio Flex to Trengo
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from Twilio Flex to Trengo work
Prepare
Sign-up and go to our migration service.
Link Twilio Flex
Choose and connect your Twilio Flex support desk with HDM.
Connect Trengo
Grant access to your Trengo account.
Clarify your needs
Let us know what aspects of your migration you would like to modify
Have your preferences estimated
We'll analyze your application and send you with a cost and a scope of work.
Migrate from Twilio Flex to Trengo all data
Migrate all your customer service records in a single push.
Your data is in good hands
We take the protection of your data seriously, so we implement, as well as develop our own, best practices and strategies to protect it.
Price estimation
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied clients
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data automatically
See on your own that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migrationLet a specialist perform your Trengo import
Our staff would be more than happy to perform a personalized migration in case you have particular requirements.
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