Twilio Flex to TOPdesk
migration service
Trouble-free , no special know how or programming required. A complete Twilio Flex to TOPdesk data migration instrument.
Twilio Flex to TOPdesk
The best Twilio Flex to TOPdesk tool made for you
There’s no need to write a code, nor do you need a programmer. Just perform your platform to platform switch in a couple of easy steps.Save on your time and money
Avoid complex data audit and script development processes. Simply choose what data you need to transfer and set off with the transition immediately.Simple transition process
No tech expertise required. Just pick what data will go to the target system and enjoy the wonders happening.Data structure maintenance
Move your help desk info in full to ensure that no ticket is missing critical customer support information.Easy process
No need to worry about coding or constantly control each record moved.
Just link your source and target, tick what you want to take to a new database and let the system do the rest for you.
Data maintenance
Your customer data comes unite , you can take our word.
Every email, every ticket, and every little bit of info will reach the target filled with its attachments, contact connections, and interaction archive.
Robust protection
Your customer data is behind thick walls. Not even all our employees can access to your credentials or other information.
You may be sure that with HDM no data breaches will take place.
Data mapping
Choose information that will be migrated by using our pre-installed data viewer.
From contacts to tickets to knowledge base articles, it will be possible to select anything you might ever need.
Guided migration
If this is your first migration, worry not. Helpful and simplified on-screen prompts will help you set up an accurate data import.
You don’t need to worry that you’ll be overwhelmed with terms and tech jargon.
Customer service as priority
As a data import service supplier, we work to deliver the most effective migration tool. However, our priority is customer support quality.
Proven by our many five-star user reviews on G2, we want you to have the best possible experience.
Why you should use Help Desk Migration to migrate data from Twilio Flex to TOPdesk
Strong privacy of your records
The migration is conducted over a protected connection, and all your credentials will instantly be deleted after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it is simple to transfer your customer service to a new helpdesk without involving the IT departmentNext
Excellent data mapping
Our system allows mapping standard and even custom fields , thus helping you to be sure that the data end up being in the right places in TOPdesk.Next
Retained relation between object and people
When migrating your records from Twilio Flex to TOPdesk we maintain all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from Twilio Flex to TOPdesk
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from Twilio Flex to TOPdesk work
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Get ready
Start with setting up Agent profiles and all needed custom fields in the new help desk. Now, begin the process of migrating your data from Twilio Flex to TOPdesk.
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Link Twilio Flex
Complete the form with requested credentials to allow our data migration tool to access data from your current help desk.
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Link TOPdesk
Repeat the same action to connect our service with the new help desk and thus make it possible to import the records.
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Choose objects
Choose the records you need to migrate and set the ticket fields mapping, so the data could be transferred according to your needs
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Migrate small amount of data
Try out our Free Demo Migration to see how the records migrate. You will be able to view 20 tickets in the new help desk in a few minutes!
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Migrate to TOPdesk everything
Once everything's tested out, choose a quiet time with the least load on the support staff and start migrating from Twilio Flex to TOPdesk.
Your data is in good hands
We take the safety of your data seriously, so we apply, as well as develop our own, best practices and approaches to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy clients
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records automatically
See yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let an expert perform your TOPdesk import
Our team would be more than happy to perform a customized migration in case you have special needs.
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