Twilio Flex to Thulium
migration service
Trouble-free , no special knowledge or programming required. A complete Twilio Flex to Thulium data migration instrument.
Twilio Flex to Thulium
The best Twilio Flex to Thulium tool made for you
There’s no need to create a script, nor do you need a programming team. Just set up your platform to platform switch in a couple of simple steps.Save on your time and money
Skip complex data audit and script development processes. Simply choose customer info you need to move and start the transition when comfortable.Effortless migration
No special knowledge or skill required. Just pick what data will go to the target system and observe the magic happening.Data completion
Migrate your help desk data in full to make certain that no ticket has lost essential customer service information.Automated tool
Afraid that you’ll have to use advanced skills to migrate your info? Don’t be as we made sure that our tool is as easy to use as possible.
Link the help desks, pick data, click ok, and you’re done!
Intact data links
From sender information to phone number connection, all you records will keep their previous connections intact.
You don’t have to worry that a part of the data will be missing and service quality will degrade. Everything will arrive where you expected.
Security is paramount
Information is everything which is why we developed a tool that will keep your information intact.
Neither hackers will have access to your accounts nor physical disasters will touch your records in any way.
You control the process
Take complete control of your information with our in-app data mapper. Select what goes where, set priorities, and even ditch the stuff you don’t like, all with our Migration Wizard.
Simple & effective
In only a few buttons to press it is possible to pick what goes where, when it goes, and in what order.
Our software took customer experience as a priority and made sure that you will be able to use the system to its fullest.
Good service first
Apart from providing great customer service, we always want to develop our customer service.
As a team, we want you to have the best possible service, which is why we are continuously putting so much effort to improve the general experience.
Why you should use Help Desk Migration to switch from Twilio Flex to Thulium
Strong security of your data
The migration is conducted over a secure connection, and all your credentials will immediately be removed after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it is easy to migrate your customer care to a new helpdesk without involving the IT departmentNext
Excellent data mapping
Our system allows mapping standard and custom fields , thus helping you to be sure that the data end up in the right places in Thulium.Next
Maintained connection between object and people
When migrating your records from Twilio Flex to Thulium we keep all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from Twilio Flex to Thulium
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from Twilio Flex to Thulium work
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Get ready
Sign up and go to our migration wizard.
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Connect Twilio Flex
Opt and connect your Twilio Flex service desk with HDM.
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Connect Thulium
Grant access to your Thulium account.
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Detail your needs
Let us know what parts of your migration you wish to adjust
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Have your requirements estimated
We shall investigate your case and get back to you with a price and a scope of work.
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Migrate from Twilio Flex to Thulium all data
Move all your customer support records in a single push.
Your data is in good hands
We take the safety of your data seriously, so we use, as well as develop our own, best practices and approaches to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy customers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records by yourself
See for yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let an expert run your Thulium import
Our team would be more than happy to run a personalized migration if you have specific needs.
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