Twilio Flex to Teamwork Desk
migration service
Smooth , no special skill set or coding required. A complete Twilio Flex to Teamwork Desk data migration instrument.
Twilio Flex to Teamwork Desk
Your best tool for Twilio Flex to Teamwork Desk data migration
No need to write a code, nor do you need a developer. Just set up your platform to platform migration in a couple of easy steps.Save on resources
Avoid the platform analysis and script development processes. Just choose what data you need to move and start the transition immediately.Effortless transition process
No special expertise needed. Just pick what data will go to the new system and enjoy the magic happening.Record structure maintenance
Migrate your help desk records in full to make sure that no ticket has lost critical customer support details.Automated migration
Scared that you’ll need advanced skills to move your customer service data? Worry not as we ensured that our tool accessible as it can possibly be.
Connect the help desks, choose records, click ok, and the migration is ready!
Data maintenance
Your information migrates complete , you can take our word.
Each email, every ticket, and every customer profile will arrive filled with its attachments, contact connections, and interaction history.
Robust protection
Your information is safe and sound with us. Not even all our employees can see your passwords or records.
You may rest assured that with HDM no data breaches will take place.
You control the process
Take complete control of your customer data with our internal data mapper. Choose what goes where, set priorities, and even discard the things you don’t like, all with our Migration Wizard.
Step-by-step instructions
If this is your first migration, don’t worry. Helpful and simplified on-screen instructions will help you set up an accurate data import.
You don’t need to worry that you’ll be overwhelmed with terms and tech jargon.
Customer priority
As a data import service provider, we work to deliver the most effective migration tool. However, our prime concern is customer service.
Proven by our many five-star reviews on G2, we want you to have the best possible experience.
Reasons to use Help Desk Migration to migrate data from Twilio Flex to Teamwork Desk
Strong security of your information
The migration is conducted over a protected connection, and all your credentials will automatically be removed after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is simple to move your customer care to a new helpdesk without involving the IT departmentNext
Exceptional data mapping
Our service allows mapping standard as well as custom fields , thus letting you be sure that the records end up being in the right destinations in Teamwork Desk.Next
Maintained connectivity between object and people
When migrating your data from Twilio Flex to Teamwork Desk we preserve all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from Twilio Flex to Teamwork Desk
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from Twilio Flex to Teamwork Desk work
-
Prepare
Start off by creating Agent profiles and all needed custom fields in your new help desk. Now, begin the process of migrating your data from Twilio Flex to Teamwork Desk.
-
Connect Twilio Flex
Fill out the form with requested credentials to allow our data migration tool to retrieve data from your current help desk.
-
Link Teamwork Desk
Repeat the same action to integrate our service with the new help desk and thereby make it possible to import the information.
-
Select objects
Choose the data you need to migrate and set the ticket fields mapping, so the data could be transferred based upon your needs
-
Migrate small amount of data
Try our Free Demo Migration to see how the records migrate. You will be able to view 20 tickets in the new help desk in a few minutes!
-
Migrate to Teamwork Desk everything
When everything's validated, find a quiet time with the least load on the support department and start migrating from Twilio Flex to Teamwork Desk.
Your data is in good hands
We take the protection of your data seriously, so we implement, as well as develop our own, best practices and strategies to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied buyers
-
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data all by yourself
See for yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a specialist perform your Teamwork Desk import
Our staff would be more than happy to perform a custom migration if you have special needs.
Get a price estimation Blog Articles You Might Find Useful
Help Desk System Reviews
A Guide To Help Desk Software
What started as a helping system designed for a single purpose of documenting issues has evolved into a multi-billion dollar industry. Yes, we are talking…
Data Migration 101
Here’s What To Do When Merging Help Desk Instances
There are times when merging two support departments that come from different companies just makes sense. It saves money, it accelerates delivery, and perhaps the…
Data Migration 101, Success Stories 🎉
Best Practices For Your Data Migration As Learned From Our Customers
Data migration can be a challenging process, especially when done for the first time. Initially, it can be difficult because of the unawareness of a…