Twilio Flex to SupportPortal
migration service
Effortless , no special knowledge or programming required. A complete Twilio Flex to SupportPortal data migration software.
Twilio Flex to SupportPortal
Your best tool for Twilio Flex to SupportPortal data migration
No need to create a script, nor do you need a programming team. Just perform your platform to platform migration in a couple of simple steps.Save on resources
Skip complex data audit and code development processes. Just pick customer info you need to transfer and set off with the transition right away.Simple migration
No tech knowledge or skill required. Just choose what data will go to the new solution and observe the wonders happening.Record completion
Move your help desk records in full to make certain that no ticket is missing critical customer service information.Automated migration
Scared that you’ll have to use special skills to move your info? Don’t be as we made sure that our tool interface simple to use as possible.
Attach the help desks, select data, click ok, and the migration is ready!
Data dependency
Your customer info comes complete and we mean it.
Every email, every ticket, and every little bit of info will reach the target filled with its attachments, contact connections, and interaction archive.
Data protected
Your customer data is behind impenetrable walls. Not even all our employees have access to your credentials or other information.
You may be sure that with HDM no hacker attacks will take place.
Record mapping
Pick records that will be moved by using our built-in data viewer.
From contacts to tickets to knowledge base articles, it will be possible to select anything you might actually need.
Guided migration
If this is your first migration, don’t worry. Helpful and insightful on-screen prompts will help you set up an accurate data import.
There’s no need to concern that you’ll be overwhelmed with terms and tech jargon.
Customer priority
As a migration service supplier, we strive to deliver the best possible migration tool. Yet, our priority is customer support quality.
Proven by our many five-star user reviews on G2, we want you to have the enjoyable experience.
Reasons to use Help Desk Migration to switch from Twilio Flex to SupportPortal
Strong privacy of your information
The migration is completed by the machine over a secure connection, and all your credentials will immediately be deleted after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it's easy to migrate your support service to a new helpdesk without involving the IT departmentNext
Advanced data mapping
Our service allows mapping standard as well as custom fields , thus helping you to ensure that the records end up in the right places in SupportPortal.Next
Retained connection between object and people
When migrating your data from Twilio Flex to SupportPortal we preserve all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from Twilio Flex to SupportPortal
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from Twilio Flex to SupportPortal work
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Prepare
Register and go to our migration software.
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Link Twilio Flex
Select and connect your Twilio Flex service desk with HDM.
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Connect SupportPortal
Give the right to access your SupportPortal account.
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Express your business needs
Let us know exactly what elements of your migration you wish to fine-tune
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Get your needs estimated
We'll research your case and get back to you with a price and a scope of tasks.
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Migrate from Twilio Flex to SupportPortal all data
Move all your customer support information in a single push.
Your data is in good hands
We take the security of your data seriously, so we use, as well as develop our own, best practices and techniques to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied buyers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data all by yourself
See yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a professional run your SupportPortal import
Our staff would be more than happy to run a personalized migration in case you have special requirements.
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