Twilio Flex to SteadyPoint Office 365 Help desk
migration service
Trouble-free , no special knowledge or coding required. A complete Twilio Flex to SteadyPoint Office 365 Help desk data migration instrument.
Twilio Flex to SteadyPoint Office 365 Help desk
The best Twilio Flex to SteadyPoint Office 365 Help desk tool made for you
There’s no need to create a script, nor do you need a programming team. Just set up your platform to platform switch in a couple of simple steps.Save on your time and money
Skip the system analysis and script development processes. Simply pick the records you need to migrate and set off with the transition right away.Easy migration
No specific knowledge or skill needed. Just pick what data will go to the target solution and see the miracle happening.Data completion
Transfer your help desk info in full to make certain that no ticket has lost essential customer service information.Simple and easy process
No need to worry about scripting or constantly control each record transferred.
Just attach both platforms, pick what you need to migrate and allow the system do the remainder.
Intact data links
Starting from the ticket requester to every comment author, your entire database will keep their previous data structure maintained.
You don’t have to worry that some info will be missing and service quality will degrade. Everything will be waiting for you where you expected.
Data safety is priority
Information is key which is why we designed a tool that will keep your data safe and sound.
Neither hackers will have access to your accounts nor physical disasters will impact your records in any way.
Record mapping
Pick information that will be migrated by using our built-in data viewer.
From contacts to tickets to knowledge base solutions, it will be possible to select anything you might ever need.
Simple & effective
In just a few buttons to press you will be able to choose the data arrangement, when it starts, and how.
Our tech engineers took customer experience as an essential factor and ensured that you will be able to to take the full advantage of the tool easily.
Customer service first
Except producing great customer service, we always want to improve our customer service.
As a company, we want you to enjoy best possible service, which is why we are continuously making great strides to improve the general experience.
Why you should use Help Desk Migration to switch from Twilio Flex to SteadyPoint Office 365 Help desk
Strong safety of your records
The migration is performed over a secure connection, and all your credentials will immediately be removed after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it is easy to migrate your customer care to a new helpdesk without involving the IT departmentNext
Excellent data mapping
Our system allows mapping standard and even custom fields , thus letting you be sure that the data end up in the right places in SteadyPoint Office 365 Help desk.Next
Sustained association between object and people
When migrating your records from Twilio Flex to SteadyPoint Office 365 Help desk we maintain all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from Twilio Flex to SteadyPoint Office 365 Help desk
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from Twilio Flex to SteadyPoint Office 365 Help desk work
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Get ready
Sign-up and go to our migration service.
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Connect Twilio Flex
Choose and connect your Twilio Flex service desk with HDM.
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Link SteadyPoint Office 365 Help desk
Give the right to access your SteadyPoint Office 365 Help desk account.
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Clarify your needs
Let us understand precisely what elements of your migration you would like to tweak
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Get your needs estimated
We shall analyze your case and get back to you with a total price and a scope of work.
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Migrate from Twilio Flex to SteadyPoint Office 365 Help desk all data
Move all your customer service records in a single push.
Your data is in good hands
We take the safety of your data seriously, so we use, as well as develop our own, best practices and strategies to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy clients
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records automatically
See on your own that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let an expert run your SteadyPoint Office 365 Help desk import
Our team would be more than happy to run a personalized migration if you have specific requirements.
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