96% of users recommend Help Desk Migration Service. Learn why in our brand new G2 Report.

Twilio Flex to SteadyPoint Office 365 Help desk
migration service

Trouble-free , no special knowledge or coding required. A complete Twilio Flex to SteadyPoint Office 365 Help desk data migration instrument.

More details
Trustworthy and Reputable
Your passwords along with records are safe with us and will be used for import only.
Fast and Easy
Help Desk Migration does not require any specific skills or knowledge to get started with the migration.
Complete & Precise
We've considered all significant peculiarities of different helpdesks to help you accurately and efficiently migrate massive volumes of data

Why you should use Help Desk Migration to switch from Twilio Flex to SteadyPoint Office 365 Help desk

Strong safety of your records

The migration is performed over a secure connection, and all your credentials will immediately be removed after you complete the data migration.

Next

Automatic data migration wizard

With Help Desk Migration it is easy to migrate your customer care to a new helpdesk without involving the IT department

Next

Excellent data mapping

Our system allows mapping standard and even custom fields , thus letting you be sure that the data end up in the right places in SteadyPoint Office 365 Help desk.

Next

Sustained association between object and people

When migrating your records from Twilio Flex to SteadyPoint Office 365 Help desk we maintain all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

Next

What you may migrate from Twilio Flex to SteadyPoint Office 365 Help desk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
high performer badge
96% of users recommend our service

High Performer, Best Support
and seven more badges
from G2 in 2020 Report

Learn more

In what way does data migration from Twilio Flex to SteadyPoint Office 365 Help desk work

  • Get ready

    Sign-up and go to our migration service.

  • Connect Twilio Flex

    Choose and connect your Twilio Flex service desk with HDM.

  • Give the right to access your SteadyPoint Office 365 Help desk account.

  • Clarify your needs

    Let us understand precisely what elements of your migration you would like to tweak

  • Get your needs estimated

    We shall analyze your case and get back to you with a total price and a scope of work.

  • Migrate from Twilio Flex to SteadyPoint Office 365 Help desk all data

    Move all your customer service records in a single push.

Your data is in good hands

We take the safety of your data seriously, so we use, as well as develop our own, best practices and strategies to secure it.

Check out our security guide

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Contact us
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Continue
Start new estimation
What kind of customization do you need?
Please describe your needs as detailed as possible
Start new estimation

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Start new estimation
Just a moment...
Have any questions?
Talk to an Expert

Hear from our happy clients

Migrate the records automatically

See on your own that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let an expert run your SteadyPoint Office 365 Help desk import

Our team would be more than happy to run a personalized migration if you have specific requirements.
Get a price estimation

© 2020
Help Desk Migration service


Book a Call
cancel
%s
— %s
We use cookies to ensure you get the best experience on our website. By continuing, you consent with our privacy and cookie policy .
Okay