Twilio Flex to Solvemate
migration service
Trouble-free , no special knowledge or programming required. A complete Twilio Flex to Solvemate data migration tool.
Twilio Flex to Solvemate
The best Twilio Flex to Solvemate tool made for you
There’s no need to create a script, nor do you need a programmer. Just set up your platform to platform switch in a couple of simple steps.Save on your time and money
Skip complex data audit and tool development processes. Simply pick what data you need to migrate and start the transition when comfortable.Easy migration
No specific knowledge or skill required. Just select what data will go to the target solution and enjoy the miracle happening.Data completion
Transfer your help desk records in full to ensure that no ticket has lost vital customer service details.Automated tool
Scared that you’ll have to use advanced skills to migrate your info? Worry not as we made sure that our tool is as easy to use as it can possibly be.
Connect the platforms, select records, click ok, and the migration is ready!
Data dependency
Your customer data migrates unite and we mean it.
Each email, every ticket, and every user profile will arrive complete with its attachments, contact connections, and interaction history.
Data protected
Your customer data is safe and sound with us. Not even all our team members have see your credentials or records.
You can be certain with HDM no data breaches are possible.
You’re in control
Take complete control of your customer data with our internal data mapper. Pick what goes where, set priorities, and even discard the things you need, all within Migration Wizard.
Guided migration
If this is your first migration, don’t worry. Useful and insightful on-screen instructions will help you set up an accurate data import.
You don’t need to worry that you’ll be overwhelmed with terms and tech jargon.
Customer service as priority
As a migration service supplier, we aim to propose the best possible migration tool. However, our priority is customer service.
As evident by our many five-star reviews on G2, we want you to have the best possible experience.
Why you should use Help Desk Migration to switch from Twilio Flex to Solvemate
Strong safety of your information
The migration is performed over a secure connection, and all your credentials will instantly be removed after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it is easy to transfer your customer support to a new helpdesk without involving the IT departmentNext
Excellent data mapping
Our system allows mapping standard as well as custom fields , thus helping you to make sure that the data end up in the right destinations in Solvemate.Next
Sustained relation between object and people
When migrating your records from Twilio Flex to Solvemate we preserve all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from Twilio Flex to Solvemate
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from Twilio Flex to Solvemate work
-
Get ready
Register and go to our migration software.
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Connect Twilio Flex
Choose and connect your Twilio Flex support desk with HDM.
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Connect Solvemate
Grant access to your Solvemate account.
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Explain your requirements
Let us know what parts of your migration you need to modify
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Have your needs estimated
We shall research your application and send you with a total price and a scope of tasks.
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Migrate from Twilio Flex to Solvemate everything
Move all your customer support information in a single push.
Your data is in good hands
We take the safety of your data seriously, so we use, as well as develop our own, best practices and techniques to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy buyers
-
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records all by yourself
See on your own that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let an expert run your Solvemate import
Our team would be more than happy to run a customized migration if you have particular requirements.
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