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Twilio Flex to Snowflake
migration service

Smooth , no special knowledge or coding required. A complete Twilio Flex to Snowflake data migration software.

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Your best tool for Twilio Flex to Snowflake data migration

No need to create a script, nor do you need a programming team. Just perform your platform to platform migration in a couple of simple steps.
Save on resources
Skip the platform analysis and code development processes. Just decide on the records you need to move and start the transition immediately.
Simple migration
No tech knowledge or skill needed. Just choose what data will go to the new platform and see the magic happening.
Record completion
Move your help desk records in full to make certain that no ticket is missing essential customer service details.
Easy process

You don’t have to bother about coding or continuously watch each piece of info transferred.

Just link your source and target, tick what you need to take to a new database and allow the system do the remainder.

Data dependency

Your information comes complete and we mean it.

Each email, every ticket, and every customer profile will arrive filled with its attachments, contact connections, and interaction archive.

Data protected

Your information is behind impenetrable walls. Not even all our staff members have see your credentials or records.

You may be sure that with HDM no hacker attacks are possible.

You’re in charge

Manage your customer data with our in-app data mapper. Pick what goes where, set priorities, and even ditch the stuff you need, all within Migration Wizard.

Simple & effective

In just a couple of clicks it will be possible to choose what goes where, when it goes, and how.

Our developers considered user experience as an essential factor and ensured that you will be able to use the system to its fullest.

Customer priority

As a migration service provider, we strive to offer the best possible migration tool. Nevertheless, our priority is customer service.

Proven by our many five-star user reviews on G2, we want you to have the enjoyable experience.


Reasons to use Help Desk Migration to switch from Twilio Flex to Snowflake

Castle gates

Strong privacy of your information

The migration is carried out over a secure connection, and all your credentials will immediately be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is easy to migrate your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard as well as custom fields , thus letting you ensure that the records end up in the right destinations in Snowflake.

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Retained relation between object and people

When migrating your data from Twilio Flex to Snowflake we preserve all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Twilio Flex to Snowflake

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Twilio Flex to Snowflake work

  • Prepare

    Register and go to our migration tool.

  • Pick and connect your Twilio Flex support desk with HDM.

  • Connect Snowflake

    Grant the right to access your Snowflake account.

  • Express your requirements

    Let us understand precisely what components of your migration you would like to tweak

  • Have your needs estimated

    We shall investigate your application and send you with a total price and a scope of work.

  • Migrate from Twilio Flex to Snowflake everything

    Transfer all your customer service records in a single push.

Your data is in good hands

We take the protection of your data seriously, so we use, as well as develop our own, best practices and methods to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a specialist run your Snowflake import

Our staff would be more than happy to run a personalized migration in case you have specific demands.
Get a price estimation

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