Twilio Flex to SimplyDesk
migration service
Effortless , no special skill set or programming required. A complete Twilio Flex to SimplyDesk data migration instrument.
Twilio Flex to SimplyDesk
Your best tool for Twilio Flex to SimplyDesk data migration
No need to write a code, nor do you need a developer. Just perform your platform to platform switch in a couple of easy steps.Save on resources
Avoid complex data audit and script development processes. Simply decide on what data you need to transfer and start the transition right away.Effortless transition process
No special expertise required. Just pick what data will go to the target platform and enjoy the wonders happening.Record structure maintenance
Migrate your help desk info in full to make sure that no ticket is missing vital customer support information.Simple and easy procedure
No need to worry about coding or continuously watch each piece of info transferred.
Just link your source and target, choose what you need to take to a new database and allow the Migration Wizard do the rest for you.
Data maintenance
Your customer info comes unite , you can take our word.
Every email, every ticket, and every little bit of info will arrive filled with its attachments, contact connections, and interaction history.
Robust protection
Your customer data is behind impenetrable walls. Not even all our team members can access to your credentials or records.
You may be certain with HDM no data breaches are possible.
You’re in charge
Take complete control of your information with our internal data mapping solution. Select what goes where, set priorities, and even discard the stuff you need, all within Migration Wizard.
Efficient out-of-the-box solution
In only a couple of buttons to press it will be possible to select what goes where, when it goes, and how.
Our tech engineers took user experience as a priority and made sure that it will be possible to to take the full advantage of the tool easily.
Customer priority
As a data import service supplier, we work to propose the most effective migration tool. However, our priority is customer service.
Proven by our many five-star reviews on G2, we want you to have the best possible experience.
Reasons to use Help Desk Migration to migrate data from Twilio Flex to SimplyDesk
Strong security of your records
The migration is done over a protected connection, and all your credentials will automatically be deleted after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it's simple to move your customer service to a new helpdesk without involving the IT departmentNext
Advanced data mapping
Our service allows mapping standard and even custom fields , thus helping you to be sure that the data end up being in the right places in SimplyDesk.Next
Maintained link between object and people
When migrating your data from Twilio Flex to SimplyDesk we maintain all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from Twilio Flex to SimplyDesk
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from Twilio Flex to SimplyDesk work
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Prepare
Sign-up and go to our migration software.
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Link Twilio Flex
Opt and link your Twilio Flex service desk with HDM.
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Connect SimplyDesk
Grant the right to access your SimplyDesk account.
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Explain your business needs
Let us know what parts of your migration you want to fine-tune
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Get your requirements estimated
We will investigate your application and send you with a the overall cost and a scope of work.
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Migrate from Twilio Flex to SimplyDesk everything
Transfer all your customer service records in a single push.
Your data is in good hands
We take the security of your data seriously, so we implement, as well as develop our own, best practices and techniques to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied clients
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data automatically
See for yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a professional perform your SimplyDesk import
Our staff would be more than happy to perform a custom migration in case you have particular demands.
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