Twilio Flex to ServicePRO
migration service
Smooth , no special expertise or programming required. A complete Twilio Flex to ServicePRO data migration instrument.
Twilio Flex to ServicePRO
Your best tool for Twilio Flex to ServicePRO data migration
No need to create a script, nor do you need a programmer. Just set up your platform to platform switch in a couple of easy steps.Save on resources
Skip complex data audit and script development processes. Simply pick what data you need to move and set off with the transition when comfortable.Simple migration
No tech knowledge or skill required. Just pick what data will go to the target solution and enjoy the magic happening.Record completion
Move your help desk data in full to ensure that no ticket has lost essential customer support information.Automated migration
Afraid that you’ll have to use advanced skills to migrate your customer service data? Don’t be as we made sure that our tool interface is as easy to use as possible.
Attach the platforms, select records, click ok, and you’re done!
Data dependency
Your customer info migrates unite , you can take our word.
Every email, every ticket, and every customer profile will reach the target complete with its attachments, contact connections, and interaction archive.
Data protected
Your customer data is safe and sound with us. Not even all our staff members can access to your credentials or other information.
You can rest assured that with HDM no data breaches are possible.
Record mapping
Choose information that will be migrated by using our pre-installed data viewer.
From contacts to tickets to knowledge base articles, it will be possible to pick anything you might ever need.
Step-by-step instructions
If this is your first migration, worry not. Helpful and insightful on-screen prompts will help you set up an accurate data import.
There’s no need to concern that you’ll be overwhelmed with a whole dictionary in tech jargon.
Customer priority
As a migration service supplier, we work to offer the most effective migration tool. However, our priority is customer support quality.
As evident by our many five-star user reviews on G2, we want you to have the best possible experience.
Reasons to use Help Desk Migration to switch from Twilio Flex to ServicePRO
Strong privacy of your data
The migration is done over a secure connection, and all your credentials will instantly be removed after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is easy to transfer your customer support to a new helpdesk without involving the IT departmentNext
Exceptional data mapping
Our service allows mapping standard and custom fields , thus helping you to be sure that the data end up being in the right places in ServicePRO.Next
Retained connectivity between object and people
When migrating your data from Twilio Flex to ServicePRO we keep all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from Twilio Flex to ServicePRO
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from Twilio Flex to ServicePRO work
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Prepare
Sign up and go to our migration wizard.
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Connect Twilio Flex
Choose and link your Twilio Flex service desk with HDM.
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Connect ServicePRO
Give access to your ServicePRO account.
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Detail your business needs
Let us know exactly what aspects of your migration you need to tweak
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Have your requirements estimated
We shall investigate your case and get back to you with a cost and a scope of tasks.
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Migrate from Twilio Flex to ServicePRO all data
Migrate all your customer service information in a single push.
Your data is in good hands
We take the protection of your data seriously, so we utilize, as well as develop our own, best practices and approaches to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied customers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data by yourself
See yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a specialist run your ServicePRO import
Our staff would be more than happy to run a customized migration if you have specific requirements.
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