Twilio Flex to ServiceDock
migration service
Smooth , no special expertise or coding required. A complete Twilio Flex to ServiceDock data migration instrument.
Twilio Flex to ServiceDock
Your best tool for Twilio Flex to ServiceDock data migration
No need to create a script, nor do you need a programming team. Just set up your platform to platform switch in a couple of simple steps.Save on resources
Skip the platform analysis and script development processes. Simply decide on customer info you need to move and start the transition right away.Effortless migration
No special knowledge or skill needed. Just pick what data will go to the target platform and observe the magic happening.Record completion
Migrate your help desk data in full to make certain that no ticket has lost critical customer service details.Easy procedure
You don’t have to bother about scripting or continuously watch each piece of info transferred.
Just link both platforms, choose what you need to take to a new database and allow the tool do the remainder.
Intact connections
Starting from the ticket requester to every comment author, all you records will keep their initial connections untouched.
You don’t have to worry that a part of the info will be lost and service quality will decrease. Everything will arrive where you left it.
Data safety is paramount
You data is everything which is why we created a system that will keep your data intact.
Neither sophisticated electronic attacks nor physical disasters will impact your records anyhow.
You’re in charge
Manage your information with our internal data mapper. Choose what goes where, set priorities, and even ditch the things you need, all within Migration Wizard.
Simple & effective
In just a few buttons to press it will be possible to pick the data arrangement, when it goes, and how.
Our tech engineers took user experience as an essential factor and made sure that it will be possible to use the system to its fullest.
Good service first
Outside of providing great customer support services, we always strive to develop our customer service.
As a team, we want you to enjoy friendly and helpful service, which is why we are always putting so much effort to enhance the core experience.
Reasons to use Help Desk Migration to switch from Twilio Flex to ServiceDock
Strong security of your data
The migration is completed by the machine over a secure connection, and all your credentials will immediately be removed after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is easy to migrate your customer support to a new helpdesk without involving the IT departmentNext
Exceptional data mapping
Our service allows mapping standard and custom fields , thus letting you be sure that the data end up in the right destinations in ServiceDock.Next
Maintained link between object and people
When migrating your data from Twilio Flex to ServiceDock we keep all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from Twilio Flex to ServiceDock
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from Twilio Flex to ServiceDock work
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Prepare
Sign up and go to our migration tool.
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Connect Twilio Flex
Opt and connect your Twilio Flex support desk with HDM.
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Link ServiceDock
Grant the right to access your ServiceDock account.
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Clarify your business needs
Let us know what elements of your migration you wish to fine-tune
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Have your preferences estimated
We'll analyze your application and send you with a the overall cost and a scope of work.
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Migrate from Twilio Flex to ServiceDock everything
Transfer all your customer support records in a single push.
Your data is in good hands
We take the protection of your data seriously, so we utilize, as well as develop our own, best practices and methods to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied customers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data by yourself
See for yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a specialist run your ServiceDock import
Our staff would be more than happy to run a personalized migration if you have special demands.
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