Twilio Flex to ServiceDesk Plus
migration service
Trouble-free , no special skill set or coding required. A complete Twilio Flex to ServiceDesk Plus data migration software.
Twilio Flex to ServiceDesk Plus
The best Twilio Flex to ServiceDesk Plus tool made for you
There’s no need to write a code, nor do you need a programmer. Just perform your platform to platform switch in a couple of simple steps.Save on your time and money
Avoid the system analysis and code development processes. Simply choose what data you need to move and set off with the transition right away.Simple transition process
No tech expertise needed. Just choose what data will go to the target system and enjoy the magic happening.Data structure maintenance
Move your help desk records in full to ensure that no ticket is missing vital customer service details.Easy procedure
You don’t have to bother about scripting or constantly watch each record transferred.
Just attach your source and target, pick what you want to migrate and let the system deal with the rest for you.
Data maintenance
Your information comes unite and we mean it.
Each email, every ticket, and every customer profile will reach the target complete with its attachments, contact connections, and interaction history.
Robust protection
Your information is behind thick walls. Not even all our team members have see your credentials or other information.
You can rest assured that with HDM no hacker attacks will take place.
Data mapping
Choose records that will be migrated by using our built-in data viewer.
From contacts to tickets to help center articles, it will be possible to pick just about everything you might actually need.
Step-by-step instructions
If you are new to data migrations, there’s no need to be concerned. Helpful and simplified on-screen prompts will help you migrate your information accurately.
There’s no need to concern that you’ll be overwhelmed with terms and tech jargon.
Customer service as priority
As a data import service provider, we strive to propose the best possible migration tool. However, our priority is customer support quality.
As evident by our many five-star reviews on G2, we want you to have the enjoyable experience.
Why you should use Help Desk Migration to migrate data from Twilio Flex to ServiceDesk Plus
Strong privacy of your information
The migration is performed over a protected connection, and all your credentials will instantly be deleted after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it is simple to transfer your customer service to a new helpdesk without involving the IT departmentNext
Excellent data mapping
Our system allows mapping standard as well as custom fields , thus letting you ensure that the data end up in the right destinations in ServiceDesk Plus.Next
Retained relation between object and people
When migrating your records from Twilio Flex to ServiceDesk Plus we preserve all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from Twilio Flex to ServiceDesk Plus
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from Twilio Flex to ServiceDesk Plus work
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Get ready
Start off by setting up Agent profiles and all essential custom fields in the new help desk. Now, begin the process of migrating your data from Twilio Flex to ServiceDesk Plus.
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Connect Twilio Flex
Fill out the form with required credentials to permit our data migration tool to retrieve records from your current help desk.
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Link ServiceDesk Plus
Repeat the same action to connect our service with the new help desk and thereby make it possible to import the records.
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Select objects
Select the information you need to migrate and set the ticket fields mapping, so the records could be migrated according to your preferences
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Migrate small amount of data
Try our Free Demo Migration to see how the information migrate. You will be able to view 20 tickets in your new help desk in a few minutes!
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Migrate to ServiceDesk Plus all data
Once everything's validated, find a quiet time with the least load on the support staff and start migrating from Twilio Flex to ServiceDesk Plus.
Your data is in good hands
We take the safety of your data seriously, so we implement, as well as develop our own, best practices and methods to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy buyers
-
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records all by yourself
See yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let an expert perform your ServiceDesk Plus import
Our team would be more than happy to perform a customized migration in case you have particular needs.
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