Twilio Flex to SolarWinds Service Desk (Samanage)
migration service
Trouble-free , no special knowledge or coding required. A complete Twilio Flex to SolarWinds Service Desk (Samanage) data migration tool.
Trouble-free , no special knowledge or coding required. A complete Twilio Flex to SolarWinds Service Desk (Samanage) data migration tool.
No need to worry about scripting or continuously control each record transferred.
Just attach both platforms, tick what you want to take to a new database and let the tool deal with the rest for you.
From sender information to phone number connection, your entire database will keep their previous data structure maintained.
You don’t have to worry that some records will be lost and service quality will degrade. Everything will be waiting for you where you expected.
You data is key which is why we designed a tool that will keep your customer records safe and sound.
Neither hackers will have access to your accounts nor physical disasters will impact your records in any way.
Select data that will be migrated by using our built-in data viewer.
From contacts to tickets to knowledge base articles, you will be able to select just about everything you might actually need.
If this is your first migration, don’t worry. Useful and simplified on-screen prompts will help you migrate your information accurately.
There’s no need to concern that you’ll be confused with terms and tech jargon.
Apart from producing great customer support services, we always want to improve our customer service.
As a company, we want you to experience friendly and helpful service, which is why we are continuously making great strides to enhance the general experience.
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with replies, notes and attachments
with images and attachments
We’re recognized for best support,
usability, and high ROI
in cloud migration.
Start off by creating Agent profiles and all necessary custom fields in the new help desk. Now, begin migrating your data from Twilio Flex to SolarWinds Service Desk (Samanage).
Fill out the form with necessary credentials to make it possible for our data migration tool to fetch data from your current help desk.
Repeat the same action to integrate our service with the new help desk and thereby make it possible to import the information.
Choose the data you want to migrate and set the ticket fields mapping, so the data could be transferred in line with your preferences
Try out our Free Demo Migration to see how the information migrate. You will be able to view 20 tickets in the new help desk in a few minutes!
Once everything's tested, choose a quiet time with the minimal load on the support department and begin migrating from Twilio Flex to SolarWinds Service Desk (Samanage).
We take the safety of your data seriously, so we use, as well as develop our own, best practices and methods to secure it.
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
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