Twilio Flex to Salesforce Service Cloud
migration service
Trouble-free , no special expertise or programming required. A complete Twilio Flex to Salesforce Service Cloud data migration tool.
Twilio Flex to Salesforce Service Cloud
The best Twilio Flex to Salesforce Service Cloud tool made for you
There’s no need to create a script, nor do you need a programmer. Just perform your platform to platform migration in a couple of simple steps.Save on your time and money
Skip complex data audit and tool development processes. Just pick customer info you need to transfer and start the transition right away.Simple migration
No tech knowledge or skill required. Just select what data will go to the new solution and observe the wonders happening.Data completion
Move your help desk info in full to ensure that no ticket is missing critical customer service details.Automated tool
Worried that you’ll have to use special skills to move your info? Worry not as we made sure that our tool simple to use as possible.
Connect the platforms, pick records, click ok, and you’re done!
Preserved connections
From sender information to phone number connection, your entire database will keep their prior connections maintained.
You don’t have to worry that some info will be missing and service quality will decrease. Everything will be waiting for you how you left it.
Security is priority
Information is everything which is why we designed a method that will keep your data untouched.
Neither sophisticated electronic attacks nor physical disasters will impact your data anyhow.
Record mapping
Choose data that will be moved by using our built-in data viewer.
From contacts to tickets to help center articles, you will be able to select anything you might actually need.
Step-by-step instructions
If this is your first migration, there’s no need to be concerned. Helpful and intuitive on-screen prompts will help you set up an accurate data import.
You don’t need to worry that you’ll be confused with terms and tech jargon.
Good service first
Apart from producing great customer service, we always aim to develop our customer service.
As a company, we want you to enjoy best possible service, which is why we are constantly making great strides to enhance the core experience.
Why you should use Help Desk Migration to switch from Twilio Flex to Salesforce Service Cloud
Strong privacy of your records
The migration is carried out over a secure connection, and all your credentials will instantly be deleted after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it is easy to transfer your support service to a new helpdesk without involving the IT departmentNext
Excellent data mapping
Our system allows mapping standard and even custom fields , thus helping you to make sure that the records end up in the right destinations in Salesforce Service Cloud.Next
Retained connectivity between object and people
When migrating your records from Twilio Flex to Salesforce Service Cloud we maintain all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from Twilio Flex to Salesforce Service Cloud
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from Twilio Flex to Salesforce Service Cloud work
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Get ready
Start with setting up Agent profiles and all necessary custom fields in your new help desk. Now, begin migrating your data from Twilio Flex to Salesforce Service Cloud.
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Connect Twilio Flex
Complete the form with requested credentials to permit our data migration tool to retrieve data from your current help desk.
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Connect Salesforce Service Cloud
Repeat the same action to integrate our service with the new help desk and thus make it possible to import the data.
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Select objects
Choose the information you need to migrate and set the ticket fields mapping, so the records could be transferred in line with your needs
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Migrate limited amount of data
Try our Free Demo Migration to see how the records migrate. You will be able to view 20 tickets in the new help desk in a few minutes!
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Migrate to Salesforce Service Cloud all data
Once everything's validated, determine a quiet time with the least load on the support staff and begin migrating from Twilio Flex to Salesforce Service Cloud.
Your data is in good hands
We take the safety of your data seriously, so we utilize, as well as develop our own, best practices and approaches to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy clients
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records automatically
See yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let an expert run your Salesforce Service Cloud import
Our team would be more than happy to run a customized migration in case you have special requirements.
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