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Twilio Flex to Requestor
migration service

Extremely easy , no special know how or coding required. A complete Twilio Flex to Requestor data migration instrument.

More details

The best Twilio Flex to Requestor tool made for you

There’s no need to write a code, nor do you need a programmer. Just set up your platform to platform migration in a couple of easy steps.
Save on your time and money
Avoid the system analysis and script development processes. Just choose what data you need to move and start the transition when comfortable.
Simple transition process
No tech expertise needed. Just pick what data will go to the new system and enjoy the magic happening.
Data structure maintenance
Move your help desk records in full to ensure that no ticket has lost essential customer support details.
Automated tool

Scared that you’ll need advanced skills to move your customer service data? Worry not as we ensured that our tool is as easy to use as possible.

Attach the help desks, choose data, click ok, and you’re done!

Starting from the ticket requester to every comment author, all you records will keep their previous connections untouched.

You don’t have to worry that a part of the records will be missing and service quality will degrade. Everything will arrive how you expected.

Data safety is paramount

Information is everything which is why we created a method that will keep your customer records untouched.

Neither hackers will have access to your accounts nor physical disasters will touch your data in any way.

You control the process

Manage your information with our in-app data mapper. Choose what goes where, set priorities, and even ditch the stuff you don’t like, all with our Migration Wizard.

Guided migration

If you are new to data migrations, don’t worry. Helpful and intuitive on-screen instructions will help you set up an accurate data import.

There’s no need to concern that you’ll be confused with a whole dictionary in tech jargon.

Good service first

Except providing great customer service, we always want to improve our customer service.

As a team, we want you to experience best possible service, which is why we are constantly putting so much effort to improve the general experience.


Why you should use Help Desk Migration to migrate data from Twilio Flex to Requestor

Castle gates

Strong privacy of your information

The migration is done over a protected connection, and all your credentials will instantly be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is simple to transfer your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard as well as custom fields , thus letting you be sure that the records end up being in the right destinations in Requestor.

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Retained relation between object and people

When migrating your records from Twilio Flex to Requestor we preserve all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Twilio Flex to Requestor

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Twilio Flex to Requestor work

  • Get ready

    Register and go to our migration service.

  • Connect Twilio Flex

    Pick and link your Twilio Flex support desk with HDM.

  • Grant access to your Requestor account.

  • Detail your business needs

    Let us know what elements of your migration you want to adjust

  • Have your preferences estimated

    We will research your case and get back to you with a the overall cost and a scope of tasks.

  • Migrate from Twilio Flex to Requestor all data

    Move all your customer service information in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we apply, as well as develop our own, best practices and strategies to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy buyers

Migrate the records all by yourself

See yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a pro perform your Requestor import

Our team would be more than happy to perform a customized migration if you have specific needs.
Get a price estimation

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