96% of users recommend Help Desk Migration Service. Learn why in our brand new G2 Report.

Twilio Flex to Re:Desk
migration service

Extremely easy , no special skill set or programming required. A complete Twilio Flex to Re:Desk data migration instrument.

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Risk-free and Safe
Your passwords along with data are safe with us and will be used for import solely.
Effective and Understandable
Help Desk Migration does not require any specialized experience or knowledge to begin the the migration.
Optimal & Accurate
We've handled all major peculiarities of various helpdesks to help you accurately and efficiently migrate large volumes of information

Why you should use Help Desk Migration to migrate data from Twilio Flex to Re:Desk

Strong privacy of your data

The migration is completed by the machine over a protected connection, and all your credentials will immediately be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is simple to migrate your customer support to a new helpdesk without involving the IT department

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Upper-level data mapping

Our system allows mapping standard and custom fields , thus helping you to be sure that the records end up being in the right destinations in Re:Desk.

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Retained connectivity between object and people

When migrating your records from Twilio Flex to Re:Desk we keep all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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What you may migrate from Twilio Flex to Re:Desk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
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Help Desk Migration receives
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review site G2 Crowd

In what way does data migration from Twilio Flex to Re:Desk work

  • Get ready

    Sign up and go to our migration software.

  • Connect Twilio Flex

    Pick and link your Twilio Flex support desk with HDM.

  • Connect Re:Desk

    Grant access to your Re:Desk account.

  • Express your business needs

    Let us know what parts of your migration you wish to fine-tune

  • Get your requirements estimated

    We'll analyze your application and send you with a price and a scope of work.

  • Migrate from Twilio Flex to Re:Desk everything

    Migrate all your customer service records in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we implement, as well as develop our own, best practices and techniques to secure it.

Check out our security guide

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
Contact us
During automated migration we transfer records , including relations between them.
Start free demo migration
Custom Migration price
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Any modules, any requirements.
Request custom migration
Start new estimation
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Have any questions?
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Hear from our happy customers

Migrate the records by yourself

See yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a pro perform your Re:Desk import

Our team would be more than happy to perform a personalized migration if you have specific requirements.
Get a price estimation

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Help Desk Migration service


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