Twilio Flex to Re:Desk
migration service
Extremely easy , no special skill set or programming required. A complete Twilio Flex to Re:Desk data migration instrument.
Twilio Flex to Re:Desk
The best Twilio Flex to Re:Desk tool made for you
There’s no need to write a code, nor do you need a programming team. Just set up your platform to platform migration in a couple of easy steps.Save on your time and money
Avoid complex data audit and script development processes. Just pick what data you need to transfer and start the transition when comfortable.Simple transition process
No tech expertise required. Just pick what data will go to the new solution and enjoy the wonders happening.Data structure maintenance
Move your help desk data in full to make certain that no ticket has lost essential customer support details.Easy procedure
You don’t have to bother about scripting or continuously watch each record transferred.
Just link both platforms, pick what you need to migrate and allow the tool deal with the remainder.
Intact connections
From sender information to phone number connection, all you records will keep their previous data structure intact.
You don’t have to worry that a part of the info will be lost and service quality will decrease. Everything will be waiting for you where you left it.
Security is paramount
You data is key which is why we developed a system that will keep your data untouched.
Neither sophisticated electronic attacks nor physical disasters will impact your records anyhow.
Data mapping
Pick information that will be moved by using our pre-installed data viewer.
From contacts to tickets to help center articles, you will be able to pick anything you might ever need.
Efficient out-of-the-box solution
In only a few clicks you will be able to select what goes where, when it goes, and in what order.
Our developers took user experience as a priority and made sure that it will be possible to to take the full advantage of the tool easily.
Good service first
Except providing great customer support services, we always strive to develop our customer service.
As a team, we want you to enjoy friendly and helpful service, which is why we are always making great strides to enhance the core experience.
Why you should use Help Desk Migration to migrate data from Twilio Flex to Re:Desk
Strong privacy of your data
The migration is completed by the machine over a protected connection, and all your credentials will immediately be removed after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it certainly is simple to migrate your customer support to a new helpdesk without involving the IT departmentNext
Upper-level data mapping
Our system allows mapping standard and custom fields , thus helping you to be sure that the records end up being in the right destinations in Re:Desk.Next
Retained connectivity between object and people
When migrating your records from Twilio Flex to Re:Desk we keep all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from Twilio Flex to Re:Desk
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from Twilio Flex to Re:Desk work
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Get ready
Sign up and go to our migration software.
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Connect Twilio Flex
Pick and link your Twilio Flex support desk with HDM.
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Connect Re:Desk
Grant access to your Re:Desk account.
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Express your business needs
Let us know what parts of your migration you wish to fine-tune
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Get your requirements estimated
We'll analyze your application and send you with a price and a scope of work.
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Migrate from Twilio Flex to Re:Desk everything
Migrate all your customer service records in a single push.
Your data is in good hands
We take the privacy of your data seriously, so we implement, as well as develop our own, best practices and techniques to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy customers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records by yourself
See yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a pro perform your Re:Desk import
Our team would be more than happy to perform a personalized migration if you have specific requirements.
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