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Twilio Flex to ReadyDesk
migration service

Trouble-free , no special expertise or coding required. A complete Twilio Flex to ReadyDesk data migration software.

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The best Twilio Flex to ReadyDesk tool made for you

There’s no need to create a script, nor do you need a programming team. Just set up your platform to platform switch in a couple of easy steps.
Save on your time and money
Skip the system analysis and code development processes. Simply decide on the records you need to migrate and start the transition immediately.
Simple migration
No tech knowledge or skill needed. Just choose what data will go to the target platform and see the miracle happening.
Data completion
Move your help desk records in full to make certain that no ticket has lost critical customer support details.
Automated tool

Scared that you’ll need advanced skills to migrate your customer service data? Worry not as we made sure that our tool is as easy to use as it can possibly be.

Link the platforms, choose records, click ok, and you’re done!

Data dependency

Your information migrates unite , you can take our word.

Each email, every ticket, and every user profile will arrive complete with its attachments, contact connections, and interaction history.

Data protected

Your information is safe and sound with us. Not even all our employees can see your credentials or records.

You can rest assured that with HDM no data breaches are possible.

Record mapping

Pick records that will be migrated by using our pre-installed data viewer.

From contacts to tickets to help center articles, you will be able to pick just about everything you might ever need.

Simple & effective

In just a few buttons to press it will be possible to choose what goes where, when it goes, and in what order.

Our software took user experience as a priority and ensured that you will be able to to take the full advantage of the tool easily.

Customer service as priority

As a migration service provider, we strive to deliver the most effective migration tool. Nevertheless, our priority is customer service.

As evident by our many five-star reviews on G2, we want you to have the best possible experience.


Why you should use Help Desk Migration to switch from Twilio Flex to ReadyDesk

Castle gates

Strong privacy of your information

The migration is performed over a secure connection, and all your credentials will immediately be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is easy to migrate your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard as well as custom fields , thus letting you ensure that the data end up being in the right destinations in ReadyDesk.

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When migrating your records from Twilio Flex to ReadyDesk we preserve all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Twilio Flex to ReadyDesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Twilio Flex to ReadyDesk work

  • Get ready

    Register and go to our migration service.

  • Connect Twilio Flex

    Choose and link your Twilio Flex support desk with HDM.

  • Connect ReadyDesk

    Grant access to your ReadyDesk account.

  • Describe your needs

    Let us know what aspects of your migration you need to adjust

  • Get your requirements estimated

    We'll analyze your case and get back to you with a cost and a scope of tasks.

  • Migrate from Twilio Flex to ReadyDesk everything

    Migrate all your customer service records in a single push.

Your data is in good hands

We take the safety of your data seriously, so we utilize, as well as develop our own, best practices and strategies to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy buyers

Migrate the records all by yourself

See yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let an expert run your ReadyDesk import

Our team would be more than happy to run a personalized migration if you have special demands.
Get a price estimation

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