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Twilio Flex to QuickBase
migration service

Effortless , no special skill set or coding required. A complete Twilio Flex to QuickBase data migration instrument.

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Your best tool for Twilio Flex to QuickBase data migration

No need to write a code, nor do you need a programmer. Just set up your platform to platform switch in a couple of simple steps.
Save on resources
Avoid the platform analysis and script development processes. Simply decide on the records you need to migrate and set off with the transition immediately.
Easy transition process
No specific expertise needed. Just pick what data will go to the target platform and see the miracle happening.
Record structure maintenance
Transfer your help desk records in full to ensure that no ticket has lost critical customer service details.
Simple and easy process

No need to worry about scripting or constantly watch each piece of info moved.

Just attach both platforms, pick what you want to migrate and allow the tool deal with the rest for you.

Intact connections

From sender information to phone number connection, all you records will keep their prior data structure maintained.

You don’t have to worry that some data will be missing and service quality will decrease. Everything will arrive how you expected.

Security is paramount

Information is key which is why we designed a method that will keep your information intact.

Neither sophisticated electronic attacks nor physical disasters will touch your data in any way.

You’re in charge

Take complete control of your information with our in-app data mapping solution. Pick what goes where, set priorities, and even discard the things you don’t like, all within Migration Wizard.

Guided migration

If this is your first migration, worry not. Helpful and insightful on-screen instructions will help you set up an accurate data import.

There’s no need to concern that you’ll be confused with terms and tech jargon.

Customer service first

Outside of providing great customer service, we always want to improve our customer service.

As a company, we want you to have the best possible service, which is why we are always putting so much effort to enhance the general experience.


Reasons to use Help Desk Migration to migrate data from Twilio Flex to QuickBase

Castle gates

Strong safety of your information

The migration is done over a protected connection, and all your credentials will instantly be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's simple to transfer your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard as well as custom fields , thus letting you be sure that the data end up in the right destinations in QuickBase.

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Sustained connectivity between object and people

When migrating your data from Twilio Flex to QuickBase we preserve all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Twilio Flex to QuickBase

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Twilio Flex to QuickBase work

  • Prepare

    Register and go to our migration tool.

  • Connect Twilio Flex

    Opt and connect your Twilio Flex support desk with HDM.

  • Connect QuickBase

    Give the right to access your QuickBase account.

  • Explain your needs

    Let us understand precisely what parts of your migration you want to adjust

  • Get your needs estimated

    We will investigate your case and send you with a the overall cost and a scope of tasks.

  • Migrate from Twilio Flex to QuickBase all data

    Move all your customer support information in a single push.

Your data is in good hands

We take the security of your data seriously, so we implement, as well as develop our own, best practices and methods to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See on your own that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a professional perform your QuickBase import

Our staff would be more than happy to perform a customized migration if you have special demands.
Get a price estimation

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