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Twilio Flex to Qelp
migration service

Extremely easy , no special know how or programming required. A complete Twilio Flex to Qelp data migration instrument.

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The best Twilio Flex to Qelp tool made for you

There’s no need to write a code, nor do you need a developer. Just set up your platform to platform migration in a couple of easy steps.
Save on your time and money
Avoid complex data audit and script development processes. Just decide on what data you need to migrate and start the transition immediately.
Simple transition process
No tech expertise required. Just pick what data will go to the new platform and enjoy the miracle happening.
Data structure maintenance
Move your help desk records in full to make sure that no ticket has lost vital customer support information.
Simple and easy process

No need to worry about coding or constantly control each piece of info transferred.

Just attach your source and target, pick what you want to migrate and let the Migration Wizard deal with the remainder.

Data maintenance

Your customer data migrates complete , you can take our word.

Every email, every ticket, and every user profile will arrive complete with its attachments, contact connections, and interaction history.

Robust protection

Your customer data is safe and sound with us. Not even all our team members can access to your credentials or records.

You can be certain with HDM no data breaches are possible.

You’re in control

Take complete control of your information with our internal data mapper. Choose what goes where, set priorities, and even discard the stuff you don’t like, all with our Migration Wizard.

Guided migration

If this is your first migration, worry not. Helpful and simplified on-screen instructions will help you migrate your information accurately.

There’s no need to concern that you’ll be overwhelmed with terms and tech jargon.

Customer service as priority

As a data import service supplier, we work to propose the most effective migration tool. However, our priority is customer service.

As evident by our many five-star reviews on G2, we want you to have the best possible experience.


Why you should use Help Desk Migration to migrate data from Twilio Flex to Qelp

Castle gates

Strong privacy of your information

The migration is done over a protected connection, and all your credentials will automatically be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is simple to move your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard as well as custom fields , thus helping you to be sure that the records end up being in the right places in Qelp.

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When migrating your records from Twilio Flex to Qelp we preserve all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Twilio Flex to Qelp

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Twilio Flex to Qelp work

  • Get ready

    Register and go to our migration software.

  • Connect Twilio Flex

    Select and link your Twilio Flex service desk with HDM.

  • Connect Qelp

    Grant access to your Qelp account.

  • Explain your business needs

    Let us know exactly what aspects of your migration you want to modify

  • Have your preferences estimated

    We will investigate your case and get back to you with a the overall cost and a scope of work.

  • Migrate from Twilio Flex to Qelp all data

    Migrate all your customer support information in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we apply, as well as develop our own, best practices and techniques to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy buyers

Migrate the records all by yourself

See yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a pro perform your Qelp import

Our team would be more than happy to perform a custom migration if you have particular demands.
Get a price estimation

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