Twilio Flex to Podium
migration service
Extremely easy , no special knowledge or coding required. A complete Twilio Flex to Podium data migration tool.
Twilio Flex to Podium
The best Twilio Flex to Podium tool made for you
There’s no need to create a script, nor do you need a developer. Just set up your platform to platform switch in a couple of easy steps.Save on your time and money
Skip the system analysis and tool development processes. Simply choose what data you need to move and set off with the transition right away.Easy migration
No specific knowledge or skill needed. Just select what data will go to the target system and enjoy the magic happening.Data completion
Transfer your help desk data in full to make sure that no ticket has lost essential customer support details.Automated tool
Afraid that you’ll need advanced skills to migrate your customer service data? Worry not as we ensured that our tool interface user friendly as possible.
Connect the help desks, select data, click ok, and you’re done!
Preserved data links
From sender information to phone number connection, all you records will keep their prior data structure maintained.
You don’t have to worry that some records will be missing and service quality will decrease. Everything will be waiting for you how you expected.
Security is paramount
Information is key which is why we designed a system that will keep your customer records untouched.
Neither sophisticated electronic attacks nor physical disasters will touch your data in any way.
Record mapping
Select data that will be migrated by using our pre-installed data viewer.
From contacts to tickets to help center solutions, it will be possible to pick anything you might actually need.
Simple & effective
In just a few buttons to press it is possible to select the data arrangement, when it starts, and in what order.
Our developers considered customer experience as a priority and made sure that you will be able to to take the full advantage of the tool easily.
Great service first
Outside of providing great customer service, we always aim to improve our customer service.
As a company, we want you to experience best possible service, which is why we are continuously making great strides to increase the general experience.
Why you should use Help Desk Migration to switch from Twilio Flex to Podium
Strong safety of your data
The migration is conducted over a secure connection, and all your credentials will automatically be removed after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it certainly is easy to move your customer support to a new helpdesk without involving the IT departmentNext
Upper-level data mapping
Our system allows mapping standard and custom fields , thus letting you make sure that the data end up being in the right destinations in Podium.Next
Sustained connection between object and people
When migrating your records from Twilio Flex to Podium we keep all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from Twilio Flex to Podium
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from Twilio Flex to Podium work
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Get ready
Sign up and go to our migration service.
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Connect Twilio Flex
Opt and link your Twilio Flex support desk with HDM.
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Link Podium
Give access to your Podium account.
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Express your requirements
Let us know exactly what aspects of your migration you want to tweak
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Get your needs estimated
We'll research your case and send you with a cost and a scope of tasks.
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Migrate from Twilio Flex to Podium all data
Transfer all your customer service records in a single push.
Your data is in good hands
We take the privacy of your data seriously, so we use, as well as develop our own, best practices and strategies to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy customers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records by yourself
See on your own that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a pro run your Podium import
Our team would be more than happy to run a custom migration if you have specific needs.
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