Twilio Flex to Outlook
migration service
Smooth , no special expertise or coding required. A complete Twilio Flex to Outlook data migration software.
Twilio Flex to Outlook
Your best tool for Twilio Flex to Outlook data migration
No need to create a script, nor do you need a programming team. Just set up your platform to platform switch in a couple of simple steps.Save on resources
Skip the platform analysis and code development processes. Simply pick what data you need to move and set off with the transition immediately.Easy migration
No specific knowledge or skill needed. Just choose what data will go to the target solution and enjoy the magic happening.Record completion
Transfer your help desk records in full to make certain that no ticket has lost critical customer service information.Automated migration
Scared that you’ll need advanced skills to migrate your info? Don’t be as we ensured that our tool interface user friendly as it can possibly be.
Connect the platforms, pick data, click ok, and you’re done!
Data dependency
Your information migrates unite and we mean it.
Every email, every ticket, and every customer profile will reach the target complete with its attachments, contact connections, and interaction history.
Data protected
Your information is safe and sound with us. Not even all our employees have access to your passwords or other information.
You can be certain with HDM no hacker attacks are possible.
You’re in charge
Take complete control of your information with our in-app data mapping solution. Pick what goes where, set priorities, and even ditch the things you don’t like, all within Migration Wizard.
Simple & effective
In just a few buttons to press you will be able to select the data arrangement, when it starts, and in what order.
Our tech engineers considered user experience as a priority and made sure that you will be able to to take the full advantage of the tool easily.
Customer priority
As a migration service provider, we strive to deliver the best possible migration tool. However, our prime concern is customer support quality.
As evident by our many five-star reviews on G2, we want you to have the enjoyable experience.
Reasons to use Help Desk Migration to switch from Twilio Flex to Outlook
Strong safety of your information
The migration is conducted over a secure connection, and all your credentials will immediately be removed after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is easy to migrate your customer support to a new helpdesk without involving the IT departmentNext
Exceptional data mapping
Our service allows mapping standard as well as custom fields , thus letting you ensure that the data end up in the right places in Outlook.Next
Sustained link between object and people
When migrating your data from Twilio Flex to Outlook we preserve all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from Twilio Flex to Outlook
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from Twilio Flex to Outlook work
-
Prepare
Start off by preparing Agent profiles and all essential custom fields in the new help desk. Now, begin migrating your data from Twilio Flex to Outlook.
-
Link Twilio Flex
Fill out the form with requested credentials to allow our data migration tool to fetch data from your current help desk.
-
Connect Outlook
Repeat the same action to connect our service with the new help desk and thus make it possible to import the information.
-
Choose objects
Select the records you need to migrate and set the ticket fields mapping, so the records could be moved in line with your needs
-
Migrate small amount of data
Try out our Free Demo Migration to check how the information migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!
-
Migrate to Outlook all data
Once everything's validated, choose a quiet time with the least load on the support department and begin migrating from Twilio Flex to Outlook.
Your data is in good hands
We take the protection of your data seriously, so we utilize, as well as develop our own, best practices and strategies to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied buyers
-
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data all by yourself
See on your own that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a specialist run your Outlook import
Our staff would be more than happy to run a personalized migration if you have special requirements.
Get a price estimation Blog Articles You Might Find Useful
Help Desk System Reviews
What Is A Service Desk and Why You Need One
With the rise of internet technology, the world has shifted to a wide range of tools that are today, considered to be for granted. At…
Data Migration 101
Outsource Data Migration or Not? — That Is the Question
We’ve been doing data migrations since 2016. Typically, companies tend to look for ways to outsource their data migration needs to someone who is more…
Help Desk System Reviews
5 Types of Help Desk Software and Their Use
The number of available and emerging help desks is huge. It may take a while to choose optimal software. However, if you have a clear…