Twilio Flex to LiveChat
migration service
Effortless , no special skill set or programming required. A complete Twilio Flex to LiveChat data migration tool.
Twilio Flex to LiveChat
Your best tool for Twilio Flex to LiveChat data migration
No need to write a code, nor do you need a programmer. Just set up your platform to platform migration in a couple of easy steps.Save on resources
Avoid complex data audit and tool development processes. Just pick customer info you need to transfer and set off with the transition when comfortable.Simple transition process
No tech expertise required. Just select what data will go to the new solution and observe the wonders happening.Record structure maintenance
Move your help desk records in full to ensure that no ticket has lost vital customer support details.Automated migration
Scared that you’ll have to use advanced skills to move your customer service data? Worry not as we ensured that our tool interface user friendly as it can possibly be.
Connect the help desks, select records, click ok, and the migration is ready!
Data maintenance
Your customer info migrates complete , you can take our word.
Each email, every ticket, and every little bit of info will reach the target complete with its attachments, contact connections, and interaction history.
Robust protection
Your customer data is safe and sound with us. Not even all our team members can see your passwords or other information.
You can be sure that with HDM no data breaches will take place.
Data mapping
Choose data that will be moved by using our pre-installed data viewer.
From contacts to tickets to help center solutions, it will be possible to pick just about everything you might ever need.
Efficient out-of-the-box solution
In only a few clicks you will be able to pick the data arrangement, when it starts, and in what order.
Our developers took customer experience as an essential factor and ensured that it will be possible to use the system to its fullest.
Customer priority
As a data import service supplier, we aim to propose the most effective migration tool. Yet, our prime concern is customer support quality.
As evident by our many five-star reviews on G2, we want you to have the best possible experience.
Reasons to use Help Desk Migration to migrate data from Twilio Flex to LiveChat
Strong privacy of your information
The migration is performed over a protected connection, and all your credentials will instantly be removed after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it's simple to transfer your customer support to a new helpdesk without involving the IT departmentNext
Advanced data mapping
Our service allows mapping standard as well as custom fields , thus helping you to make sure that the records end up being in the right destinations in LiveChat.Next
Retained relation between object and people
When migrating your data from Twilio Flex to LiveChat we preserve all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from Twilio Flex to LiveChat
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from Twilio Flex to LiveChat work
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Prepare
Start off by setting up Agent profiles and all necessary custom fields in your new help desk. Now, begin migrating your data from Twilio Flex to LiveChat.
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Connect Twilio Flex
Complete the form with requested credentials to make it possible for our data migration tool to access data from your current help desk.
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Link LiveChat
Do the same action to integrate our service with the new help desk and thereby make it possible to import the information.
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Choose objects
Select the information you want to migrate and set the ticket fields mapping, so the records could be migrated based upon your preferences
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Migrate small amount of data
Try out our Free Demo Migration to check how the information migrate. You will be able to view 20 tickets in your new help desk in a few minutes!
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Migrate to LiveChat all data
When everything's validated, find a quiet time with the least load on the support department and begin migrating from Twilio Flex to LiveChat.
Your data is in good hands
We take the security of your data seriously, so we implement, as well as develop our own, best practices and techniques to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied buyers
-
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data all by yourself
See yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a professional perform your LiveChat import
Our staff would be more than happy to perform a customized migration if you have particular requirements.
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