Twilio Flex to Kustomer
migration service
Extremely easy , no special skill set or coding required. A complete Twilio Flex to Kustomer data migration tool.
Twilio Flex to Kustomer
The best Twilio Flex to Kustomer tool made for you
There’s no need to write a code, nor do you need a developer. Just set up your platform to platform switch in a couple of easy steps.Save on your time and money
Avoid the system analysis and tool development processes. Simply choose the records you need to move and set off with the transition immediately.Effortless transition process
No special expertise needed. Just select what data will go to the target system and see the magic happening.Data structure maintenance
Migrate your help desk info in full to make sure that no ticket has lost essential customer support details.Effortless procedure
No need to worry about coding or constantly control each piece of info transferred.
Just link both platforms, pick what you need to migrate and allow the tool deal with the remainder.
Intact data links
Starting from the ticket requester to every comment author, all you records will keep their previous data structure maintained.
You don’t have to worry that some info will be missing and service quality will degrade. Everything will arrive where you left it.
Data safety is paramount
Information is key which is why we designed a method that will keep your data safe and sound.
Neither hackers will have access to your accounts nor physical disasters will affect your records anyhow.
You control the process
Manage your information with our in-app data mapping solution. Pick what goes where, set priorities, and even discard the stuff you don’t like, all with our Migration Wizard.
Efficient out-of-the-box solution
In just a few buttons to press it is possible to choose the data arrangement, when it starts, and in what order.
Our tech engineers took customer experience as an essential factor and made sure that you will be able to to take the full advantage of the tool easily.
Good service first
Apart from providing great customer service, we always aim to develop our customer service.
As a company, we want you to enjoy best possible service, which is why we are continuously putting so much effort to enhance the core experience.
Why you should use Help Desk Migration to migrate data from Twilio Flex to Kustomer
Strong security of your records
The migration is performed over a protected connection, and all your credentials will automatically be removed after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it certainly is simple to move your customer support to a new helpdesk without involving the IT departmentNext
Upper-level data mapping
Our system allows mapping standard and even custom fields , thus letting you make sure that the data end up being in the right destinations in Kustomer.Next
Maintained relation between object and people
When migrating your records from Twilio Flex to Kustomer we maintain all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from Twilio Flex to Kustomer
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from Twilio Flex to Kustomer work
-
Get ready
Start with creating Agent profiles and all necessary custom fields in the new help desk. Now, begin the process of migrating your data from Twilio Flex to Kustomer.
-
Connect Twilio Flex
Fill out the form with requested credentials to allow our data migration tool to fetch data from your current help desk.
-
Link Kustomer
Do the same action to connect our service with the new help desk and thus make it possible to import the data.
-
Select objects
Choose the information you need to migrate and set the ticket fields mapping, so the data could be moved in line with your needs
-
Migrate limited amount of data
Try our Free Demo Migration to check how the data migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!
-
Migrate to Kustomer all data
When everything's tested, determine a quiet time with the least load on the support team and start migrating from Twilio Flex to Kustomer.
Your data is in good hands
We take the privacy of your data seriously, so we implement, as well as develop our own, best practices and methods to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy clients
-
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records automatically
See for yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a pro perform your Kustomer import
Our team would be more than happy to perform a custom migration if you have specific needs.
Get a price estimation Blog Articles You Might Find Useful
Data Migration 101
Outsource Data Migration or Not? — That Is the Question
We’ve been doing data migrations since 2016. Typically, companies tend to look for ways to outsource their data migration needs to someone who is more…
Help Desk System Reviews
The 3 Reasons to Move from HESK to SysAid
Hesk is a free self-hosted help desk solution. It is trusted by many of the small and mid-sized companies. HESK provides the tools to deal…
Help Desk System Reviews
Helpdesk with Chat: Easy Way to Better Customer Service
What sets your business apart from other companies who offer the same thing? The answer is quite simple: outstanding, timely customer service. Getting a response…