Twilio Flex to HelpDesk
migration service
Trouble-free , no special know how or programming required. A complete Twilio Flex to HelpDesk data migration tool.
Twilio Flex to HelpDesk
The best Twilio Flex to HelpDesk tool made for you
There’s no need to write a code, nor do you need a programming team. Just set up your platform to platform switch in a couple of simple steps.Save on your time and money
Avoid complex data audit and tool development processes. Simply pick the records you need to move and set off with the transition immediately.Effortless transition process
No special expertise required. Just select what data will go to the target solution and see the magic happening.Data structure maintenance
Migrate your help desk data in full to make certain that no ticket has lost critical customer service information.Automated tool
Afraid that you’ll have to use advanced skills to migrate your info? Don’t be as we made sure that our tool interface user friendly as possible.
Attach the help desks, select data, click ok, and the migration is ready!
Data maintenance
Your customer data migrates unite and we mean it.
Every email, every ticket, and every customer profile will reach the target complete with its attachments, contact connections, and interaction archive.
Robust protection
Your customer data is safe and sound with us. Not even all our employees have access to your credentials or other information.
You can rest assured that with HDM no data breaches will take place.
You control the process
Take complete control of your information with our internal data mapping solution. Choose what goes where, set priorities, and even ditch the things you need, all within Migration Wizard.
Guided migration
If you are new to data migrations, there’s no need to be concerned. Useful and intuitive on-screen instructions will help you migrate your information accurately.
You don’t need to worry that you’ll be overwhelmed with a whole dictionary in tech jargon.
Customer service as priority
As a data import service supplier, we aim to deliver the best possible migration tool. Nevertheless, our priority is customer support quality.
As evident by our many five-star user reviews on G2, we want you to have the best possible experience.
Why you should use Help Desk Migration to migrate data from Twilio Flex to HelpDesk
Strong security of your data
The migration is performed over a protected connection, and all your credentials will immediately be removed after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it is simple to migrate your customer care to a new helpdesk without involving the IT departmentNext
Excellent data mapping
Our system allows mapping standard and custom fields , thus helping you to make sure that the data end up in the right places in HelpDesk.Next
Maintained relation between object and people
When migrating your records from Twilio Flex to HelpDesk we keep all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from Twilio Flex to HelpDesk
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from Twilio Flex to HelpDesk work
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Get ready
Start by preparing Agent profiles and all necessary custom fields in the new help desk. Now, begin migrating your data from Twilio Flex to HelpDesk.
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Link Twilio Flex
Fill out the form with necessary credentials to allow our data migration tool to retrieve information from your current help desk.
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Link HelpDesk
Repeat the same action to connect our service with the new help desk and thereby make it possible to import the records.
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Choose objects
Select the information you want to migrate and set the ticket fields mapping, so the records could be moved in line with your needs
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Migrate small amount of data
Test out our Free Demo Migration to see how the information migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!
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Migrate to HelpDesk everything
Once everything's tested out, find a quiet time with the minimal load on the support staff and begin migrating from Twilio Flex to HelpDesk.
Your data is in good hands
We take the safety of your data seriously, so we apply, as well as develop our own, best practices and techniques to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy customers
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records by yourself
See for yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let an expert perform your HelpDesk import
Our team would be more than happy to perform a personalized migration if you have special requirements.
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