Twilio Flex to Gorgias
migration service
Effortless , no special skill set or programming required. A complete Twilio Flex to Gorgias data migration instrument.
Twilio Flex to Gorgias
Your best tool for Twilio Flex to Gorgias data migration
No need to write a code, nor do you need a programming team. Just perform your platform to platform switch in a couple of simple steps.Save on resources
Avoid complex data audit and script development processes. Simply pick the records you need to migrate and set off with the transition right away.Effortless transition process
No special expertise required. Just pick what data will go to the target solution and see the miracle happening.Record structure maintenance
Migrate your help desk records in full to make certain that no ticket is missing essential customer service details.Effortless process
No need to worry about coding or continuously watch each record moved.
Just attach both platforms, tick what you want to take to a new database and let the Migration Wizard do the rest for you.
Preserved data links
From sender information to phone number connection, your entire database will keep their initial connections intact.
You don’t have to worry that some data will be lost and service quality will decrease. Everything will be waiting for you how you expected.
Security is priority
You data is everything which is why we developed a method that will keep your information safe and sound.
Neither sophisticated electronic attacks nor physical disasters will affect your data in any way.
Data mapping
Pick information that will be migrated by using our built-in data viewer.
From contacts to tickets to help center solutions, it will be possible to select anything you might actually need.
Guided migration
If this is your first migration, worry not. Useful and insightful on-screen prompts will help you set up an accurate data import.
There’s no need to concern that you’ll be confused with a whole dictionary in tech jargon.
Good service first
Outside of producing great customer support services, we always aim to improve our customer service.
As a company, we want you to have the friendly and helpful service, which is why we are always making great strides to improve the general experience.
Reasons to use Help Desk Migration to migrate data from Twilio Flex to Gorgias
Strong security of your information
The migration is carried out over a protected connection, and all your credentials will immediately be deleted after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it's simple to migrate your support service to a new helpdesk without involving the IT departmentNext
Advanced data mapping
Our service allows mapping standard as well as custom fields , thus helping you to be sure that the data end up in the right destinations in Gorgias.Next
Maintained association between object and people
When migrating your data from Twilio Flex to Gorgias we preserve all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from Twilio Flex to Gorgias
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from Twilio Flex to Gorgias work
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Prepare
Start off by preparing Agent profiles and all needed custom fields in the new help desk. Now, begin migrating your data from Twilio Flex to Gorgias.
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Connect Twilio Flex
Fill in the form with required credentials to permit our data migration tool to fetch information from your current help desk.
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Link Gorgias
Repeat the same action to integrate our service with the new help desk and thereby make it possible to import the data.
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Choose objects
Choose the records you want to migrate and set the ticket fields mapping, so the records could be moved according to your preferences
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Migrate limited amount of data
Try out our Free Demo Migration to see how the data migrate. You will be able to view 20 tickets in your new help desk in a few minutes!
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Migrate to Gorgias everything
Once everything's tested out, choose a quiet time with the least load on the support team and start migrating from Twilio Flex to Gorgias.
Your data is in good hands
We take the security of your data seriously, so we implement, as well as develop our own, best practices and techniques to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied buyers
-
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data all by yourself
See for yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a professional perform your Gorgias import
Our staff would be more than happy to perform a personalized migration in case you have specific requirements.
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