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Twilio Flex to Gmail
migration service

Smooth , no special know how or programming required. A complete Twilio Flex to Gmail data migration instrument.

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Secure and Safe
Your passwords as well as data are safe with us and will be used for import solely.
Quick and Understandable
Help Desk Migration does not require any special competencies or knowledge to begin the the migration.
Full & Accurate
We've tackled all major peculiarities of various helpdesks to let you accurately and efficiently migrate large volumes of information

Reasons to use Help Desk Migration to migrate data from Twilio Flex to Gmail

Strong security of your data

The migration is performed over a protected connection, and all your credentials will instantly be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is simple to transfer your customer service to a new helpdesk without involving the IT department

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Exceptional data mapping

Our service allows mapping standard and custom fields , thus helping you to be sure that the records end up in the right destinations in Gmail.

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Maintained connection between object and people

When migrating your data from Twilio Flex to Gmail we keep all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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What you may migrate from Twilio Flex to Gmail

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
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Help Desk Migration receives
High Performer Badge by
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How does data migration from Twilio Flex to Gmail work

  • Prepare

    Start by setting up Agent profiles and all needed custom fields in your new help desk. Now, begin migrating your data from Twilio Flex to Gmail.

  • Connect Twilio Flex

    Fill out the form with requested credentials to allow our data migration tool to access data from your current help desk.

  • Connect Gmail

    Repeat the same action to integrate our service with the new help desk and thus make it possible to import the information.

  • Select objects

    Select the information you need to migrate and set the ticket fields mapping, so the records could be transferred in line with your preferences

  • Migrate limited amount of data

    Try our Free Demo Migration to check how the records migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!

  • Migrate to Gmail all data

    When everything's validated, find a quiet time with the minimal load on the support department and start migrating from Twilio Flex to Gmail.

Your data is in good hands

We take the protection of your data seriously, so we apply, as well as develop our own, best practices and approaches to protect it.

Go through our security guide

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
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During automated migration we transfer records , including relations between them.
Start free demo migration
Custom Migration price
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Any modules, any requirements.
Request custom migration
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Have any questions?
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Hear from our satisfied customers

Migrate the data by yourself

See for yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a specialist perform your Gmail import

Our staff would be more than happy to perform a customized migration in case you have particular requirements.
Get a price estimation

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Help Desk Migration service


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