Twilio Flex to Gmail
migration service
Smooth , no special know how or programming required. A complete Twilio Flex to Gmail data migration instrument.
Twilio Flex to Gmail
Your best tool for Twilio Flex to Gmail data migration
No need to write a code, nor do you need a programmer. Just perform your platform to platform migration in a couple of simple steps.Save on resources
Avoid complex data audit and script development processes. Just pick what data you need to move and start the transition immediately.Effortless transition process
No special expertise required. Just pick what data will go to the new solution and enjoy the magic happening.Record structure maintenance
Migrate your help desk data in full to ensure that no ticket is missing vital customer service details.Simple and easy procedure
You don’t have to bother about scripting or constantly watch each record moved.
Just attach both platforms, pick what you need to migrate and allow the Migration Wizard deal with the remainder.
Preserved connections
From sender information to phone number connection, your entire database will keep their previous data structure maintained.
You don’t have to worry that a part of the info will be missing and service quality will decrease. Everything will be waiting for you how you expected.
Security is priority
Information is key which is why we designed a tool that will keep your data safe and sound.
Neither sophisticated electronic attacks nor physical disasters will impact your data in any way.
Data mapping
Choose information that will be moved by using our built-in data viewer.
From contacts to tickets to help center articles, you will be able to select just about everything you might actually need.
Efficient out-of-the-box solution
In only a couple of clicks you will be able to select what goes where, when it goes, and how.
Our developers considered user experience as a priority and ensured that you will be able to to take the full advantage of the tool easily.
Great service first
Outside of producing great customer service, we always want to develop our customer service.
As a team, we want you to enjoy best possible service, which is why we are continuously making great strides to enhance the general experience.
Reasons to use Help Desk Migration to migrate data from Twilio Flex to Gmail
Strong security of your data
The migration is performed over a protected connection, and all your credentials will instantly be deleted after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is simple to transfer your customer service to a new helpdesk without involving the IT departmentNext
Exceptional data mapping
Our service allows mapping standard and custom fields , thus helping you to be sure that the records end up in the right destinations in Gmail.Next
Maintained connection between object and people
When migrating your data from Twilio Flex to Gmail we keep all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from Twilio Flex to Gmail
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from Twilio Flex to Gmail work
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Prepare
Start by setting up Agent profiles and all needed custom fields in your new help desk. Now, begin migrating your data from Twilio Flex to Gmail.
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Connect Twilio Flex
Fill out the form with requested credentials to allow our data migration tool to access data from your current help desk.
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Connect Gmail
Repeat the same action to integrate our service with the new help desk and thus make it possible to import the information.
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Select objects
Select the information you need to migrate and set the ticket fields mapping, so the records could be transferred in line with your preferences
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Migrate limited amount of data
Try our Free Demo Migration to check how the records migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!
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Migrate to Gmail all data
When everything's validated, find a quiet time with the minimal load on the support department and start migrating from Twilio Flex to Gmail.
Your data is in good hands
We take the protection of your data seriously, so we apply, as well as develop our own, best practices and approaches to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied customers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data by yourself
See for yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a specialist perform your Gmail import
Our staff would be more than happy to perform a customized migration in case you have particular requirements.
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