Twilio Flex to Front
migration service
Smooth , no special skill set or coding required. A complete Twilio Flex to Front data migration software.
Twilio Flex to Front
Your best tool for Twilio Flex to Front data migration
No need to write a code, nor do you need a developer. Just set up your platform to platform migration in a couple of simple steps.Save on resources
Avoid the platform analysis and code development processes. Just choose what data you need to transfer and set off with the transition right away.Simple transition process
No tech expertise needed. Just choose what data will go to the new system and enjoy the wonders happening.Record structure maintenance
Move your help desk records in full to make sure that no ticket has lost vital customer service information.Easy process
No need to worry about coding or continuously control each record transferred.
Just attach your source and target, pick what you want to migrate and allow the tool do the rest for you.
Data maintenance
Your information migrates complete and we mean it.
Every email, every ticket, and every little bit of info will reach the target filled with its attachments, contact connections, and interaction archive.
Robust protection
Your information is safe and sound with us. Not even all our team members have access to your credentials or other information.
You may be sure that with HDM no data breaches will take place.
Data mapping
Select records that will be moved by using our built-in data viewer.
From contacts to tickets to knowledge base articles, it will be possible to select anything you might ever need.
Guided migration
If this is your first migration, worry not. Useful and simplified on-screen prompts will help you move your information accurately.
There’s no need to concern that you’ll be overwhelmed with terms and tech jargon.
Customer priority
As a data import service provider, we strive to propose the best possible migration tool. However, our priority is customer support quality.
Proven by our many five-star user reviews on G2, we want you to have the best possible experience.
Reasons to use Help Desk Migration to migrate data from Twilio Flex to Front
Strong privacy of your information
The migration is conducted over a protected connection, and all your credentials will automatically be removed after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is simple to move your customer support to a new helpdesk without involving the IT departmentNext
Exceptional data mapping
Our service allows mapping standard as well as custom fields , thus letting you ensure that the records end up in the right places in Front.Next
Retained connectivity between object and people
When migrating your data from Twilio Flex to Front we preserve all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from Twilio Flex to Front
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from Twilio Flex to Front work
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Prepare
Start off by creating Agent profiles and all essential custom fields in your new help desk. Now, begin the process of migrating your data from Twilio Flex to Front.
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Link Twilio Flex
Complete the form with necessary credentials to permit our data migration tool to access data from your current help desk.
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Link Front
Do the same action to integrate our service with the new help desk and thus make it possible to import the records.
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Choose objects
Choose the records you want to migrate and set the ticket fields mapping, so the data could be transferred based upon your preferences
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Migrate small amount of data
Try our Free Demo Migration to see how the data migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!
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Migrate to Front everything
Once everything's tested out, choose a quiet time with the least load on the support department and begin migrating from Twilio Flex to Front.
Your data is in good hands
We take the protection of your data seriously, so we implement, as well as develop our own, best practices and methods to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied buyers
-
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data all by yourself
See yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a specialist perform your Front import
Our staff would be more than happy to perform a custom migration if you have particular needs.
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