Twilio Flex to Faveo Helpdesk
migration service
Smooth , no special know how or programming required. A complete Twilio Flex to Faveo Helpdesk data migration tool.
Twilio Flex to Faveo Helpdesk
Your best tool for Twilio Flex to Faveo Helpdesk data migration
No need to write a code, nor do you need a developer. Just set up your platform to platform migration in a couple of easy steps.Save on resources
Avoid complex data audit and tool development processes. Just pick what data you need to move and start the transition immediately.Effortless transition process
No special expertise required. Just select what data will go to the new solution and enjoy the magic happening.Record structure maintenance
Migrate your help desk records in full to make sure that no ticket has lost vital customer support information.Automated migration
Scared that you’ll have to use advanced skills to move your customer service data? Don’t be as we ensured that our tool simple to use as it can possibly be.
Connect the platforms, select data, click ok, and you’re done!
Preserved connections
From sender information to phone number connection, all you records will keep their previous connections intact.
You don’t have to worry that a part of the records will be lost and service quality will decrease. Everything will be waiting for you where you expected.
Security is paramount
Information is everything which is why we developed a method that will keep your customer records safe and sound.
Neither sophisticated electronic attacks nor physical disasters will touch your records in any way.
Data mapping
Select data that will be moved by using our pre-installed data viewer.
From contacts to tickets to knowledge base solutions, you will be able to select just about everything you might actually need.
Efficient out-of-the-box solution
In only a few clicks you will be able to select the data arrangement, when it goes, and how.
Our developers considered user experience as a priority and made sure that you will be able to use the system to its fullest.
Good service first
Outside of providing great customer service, we always aim to improve our customer service.
As a team, we want you to experience friendly and helpful service, which is why we are continuously making great strides to improve the general experience.
Reasons to use Help Desk Migration to migrate data from Twilio Flex to Faveo Helpdesk
Strong security of your information
The migration is completed by the machine over a protected connection, and all your credentials will automatically be removed after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is simple to move your customer support to a new helpdesk without involving the IT departmentNext
Exceptional data mapping
Our service allows mapping standard as well as custom fields , thus helping you to make sure that the records end up being in the right places in Faveo Helpdesk.Next
Maintained association between object and people
When migrating your data from Twilio Flex to Faveo Helpdesk we preserve all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from Twilio Flex to Faveo Helpdesk
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from Twilio Flex to Faveo Helpdesk work
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Prepare
Register and go to our migration wizard.
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Connect Twilio Flex
Select and link your Twilio Flex service desk with HDM.
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Link Faveo Helpdesk
Grant the right to access your Faveo Helpdesk account.
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Outline your requirements
Let us know what aspects of your migration you want to tweak
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Have your requirements estimated
We will research your application and send you with a the overall cost and a scope of work.
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Migrate from Twilio Flex to Faveo Helpdesk all data
Migrate all your customer service records in a single push.
Your data is in good hands
We take the protection of your data seriously, so we apply, as well as develop our own, best practices and approaches to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied buyers
-
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data all by yourself
See for yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a specialist perform your Faveo Helpdesk import
Our staff would be more than happy to perform a custom migration if you have particular requirements.
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