Twilio Flex to Dezide
migration service
Smooth , no special knowledge or coding required. A complete Twilio Flex to Dezide data migration tool.
Twilio Flex to Dezide
Your best tool for Twilio Flex to Dezide data migration
No need to create a script, nor do you need a programming team. Just set up your platform to platform switch in a couple of easy steps.Save on resources
Skip the platform analysis and tool development processes. Simply choose the records you need to move and set off with the transition immediately.Easy migration
No specific knowledge or skill needed. Just select what data will go to the target system and see the magic happening.Record completion
Transfer your help desk records in full to make certain that no ticket has lost vital customer support details.Simple and easy procedure
You don’t have to bother about coding or continuously watch each record transferred.
Just link both platforms, pick what you want to migrate and allow the Migration Wizard deal with the remainder.
Intact data links
Starting from the ticket requester to every comment author, all you records will keep their previous connections intact.
You don’t have to worry that a part of the records will be lost and service quality will decrease. Everything will be waiting for you where you left it.
Data safety is paramount
You data is everything which is why we developed a system that will keep your customer records safe and sound.
Neither sophisticated electronic attacks nor physical disasters will affect your records anyhow.
Record mapping
Pick data that will be migrated by using our pre-installed data viewer.
From contacts to tickets to help center articles, it will be possible to select anything you might ever need.
Step-by-step instructions
If you are new to data migrations, don’t worry. Useful and intuitive on-screen prompts will help you move your information accurately.
You don’t need to worry that you’ll be confused with a whole dictionary in tech jargon.
Good service first
Outside of providing great customer support services, we always want to develop our customer service.
As a team, we want you to experience friendly and helpful service, which is why we are constantly making great strides to enhance the core experience.
Reasons to use Help Desk Migration to switch from Twilio Flex to Dezide
Strong safety of your information
The migration is done over a secure connection, and all your credentials will immediately be removed after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is easy to migrate your customer care to a new helpdesk without involving the IT departmentNext
Exceptional data mapping
Our service allows mapping standard as well as custom fields , thus letting you make sure that the data end up being in the right destinations in Dezide.Next
Sustained connectivity between object and people
When migrating your data from Twilio Flex to Dezide we preserve all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from Twilio Flex to Dezide
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from Twilio Flex to Dezide work
-
Prepare
Register and go to our migration service.
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Connect Twilio Flex
Choose and link your Twilio Flex support desk with HDM.
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Connect Dezide
Give the right to access your Dezide account.
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Detail your business needs
Let us know what components of your migration you want to modify
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Have your requirements estimated
We'll research your application and send you with a the overall cost and a scope of work.
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Migrate from Twilio Flex to Dezide everything
Move all your customer service information in a single push.
Your data is in good hands
We take the protection of your data seriously, so we use, as well as develop our own, best practices and strategies to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied buyers
-
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data all by yourself
See on your own that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a specialist run your Dezide import
Our staff would be more than happy to run a personalized migration if you have particular needs.
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