Twilio Flex to Deskpro
migration service
Extremely easy , no special expertise or coding required. A complete Twilio Flex to Deskpro data migration tool.
Twilio Flex to Deskpro
The best Twilio Flex to Deskpro tool made for you
There’s no need to create a script, nor do you need a developer. Just set up your platform to platform switch in a couple of easy steps.Save on your time and money
Skip the system analysis and tool development processes. Simply decide on the records you need to transfer and set off with the transition when comfortable.Effortless migration
No special knowledge or skill needed. Just select what data will go to the target platform and see the wonders happening.Data completion
Migrate your help desk info in full to make sure that no ticket has lost vital customer support information.Simple and easy process
No need to worry about coding or constantly watch each piece of info moved.
Just attach both platforms, pick what you need to take to a new database and let the system deal with the rest for you.
Intact data links
Starting from the ticket requester to every comment author, your entire database will keep their initial data structure untouched.
You don’t have to worry that some info will be missing and service quality will decrease. Everything will arrive how you expected.
Data safety is priority
You data is key which is why we created a method that will keep your data untouched.
Neither sophisticated electronic attacks nor physical disasters will impact your data in any way.
You control the process
Manage your customer data with our internal data mapping solution. Choose what goes where, set priorities, and even discard the stuff you don’t like, all within Migration Wizard.
Simple & effective
In just a few buttons to press it will be possible to choose what goes where, when it starts, and how.
Our tech engineers took customer experience as an essential factor and ensured that it will be possible to to take the full advantage of the tool easily.
Great service first
Except producing great customer support services, we always want to improve our customer service.
As a company, we want you to enjoy best possible service, which is why we are continuously putting so much effort to improve the general experience.
Why you should use Help Desk Migration to switch from Twilio Flex to Deskpro
Strong security of your records
The migration is done over a secure connection, and all your credentials will automatically be removed after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it certainly is easy to move your customer care to a new helpdesk without involving the IT departmentNext
Upper-level data mapping
Our system allows mapping standard and even custom fields , thus letting you make sure that the data end up being in the right places in Deskpro.Next
Maintained association between object and people
When migrating your records from Twilio Flex to Deskpro we maintain all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from Twilio Flex to Deskpro
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from Twilio Flex to Deskpro work
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Get ready
Start with creating Agent profiles and all necessary custom fields in the new help desk. Now, get started on migrating your data from Twilio Flex to Deskpro.
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Link Twilio Flex
Complete the form with required credentials to make it possible for our data migration tool to fetch information from your current help desk.
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Link Deskpro
Do the same action to integrate our service with the new help desk and thereby make it possible to import the information.
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Choose objects
Choose the information you need to migrate and set the ticket fields mapping, so the records could be transferred according to your preferences
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Migrate limited amount of data
Try our Free Demo Migration to check how the records migrate. You will be able to view 20 tickets in the new help desk in a few minutes!
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Migrate to Deskpro all data
Once everything's validated, determine a quiet time with the least load on the support team and begin migrating from Twilio Flex to Deskpro.
Your data is in good hands
We take the privacy of your data seriously, so we utilize, as well as develop our own, best practices and strategies to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy clients
-
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records automatically
See for yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a pro run your Deskpro import
Our team would be more than happy to run a custom migration if you have particular demands.
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