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Twilio Flex to DeskCenter Management Suite
migration service

Smooth , no special knowledge or programming required. A complete Twilio Flex to DeskCenter Management Suite data migration tool.

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Your best tool for Twilio Flex to DeskCenter Management Suite data migration

No need to create a script, nor do you need a programming team. Just set up your platform to platform migration in a couple of easy steps.
Save on resources
Skip complex data audit and tool development processes. Just pick what data you need to transfer and start the transition immediately.
Simple migration
No tech knowledge or skill required. Just select what data will go to the new solution and enjoy the wonders happening.
Record completion
Move your help desk records in full to make certain that no ticket has lost vital customer support information.
Automated migration

Scared that you’ll have to use advanced skills to move your customer service data? Don’t be as we ensured that our tool user friendly as it can possibly be.

Link the platforms, pick data, click ok, and you’re done!

Preserved connections

From sender information to phone number connection, all you records will keep their previous data structure untouched.

You don’t have to worry that some info will be lost and service quality will degrade. Everything will be waiting for you how you expected.

Security is paramount

Information is key which is why we created a method that will keep your data intact.

Neither hackers will have access to your accounts nor physical disasters will impact your data in any way.

Record mapping

Pick data that will be moved by using our pre-installed data viewer.

From contacts to tickets to knowledge base solutions, you will be able to pick just about everything you might actually need.

Step-by-step instructions

If this is your first migration, there’s no need to be concerned. Useful and simplified on-screen prompts will help you set up an accurate data import.

There’s no need to concern that you’ll be confused with terms and tech jargon.

Customer service first

Apart from providing great customer service, we always strive to develop our customer service.

As a company, we want you to enjoy friendly and helpful service, which is why we are continuously making great strides to increase the general experience.


Reasons to use Help Desk Migration to switch from Twilio Flex to DeskCenter Management Suite

Castle gates

Strong privacy of your information

The migration is carried out over a secure connection, and all your credentials will immediately be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is easy to migrate your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard as well as custom fields , thus helping you to make sure that the records end up being in the right places in DeskCenter Management Suite.

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Retained relation between object and people

When migrating your data from Twilio Flex to DeskCenter Management Suite we preserve all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Twilio Flex to DeskCenter Management Suite

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Twilio Flex to DeskCenter Management Suite work

  • Prepare

    Register and go to our migration software.

  • Connect Twilio Flex

    Select and link your Twilio Flex service desk with HDM.

  • Grant access to your DeskCenter Management Suite account.

  • Explain your needs

    Let us understand precisely what aspects of your migration you want to adjust

  • Get your preferences estimated

    We will analyze your application and get back to you with a total price and a scope of tasks.

  • Migrate from Twilio Flex to DeskCenter Management Suite all data

    Transfer all your customer support information in a single push.

Your data is in good hands

We take the protection of your data seriously, so we use, as well as develop our own, best practices and techniques to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a specialist run your DeskCenter Management Suite import

Our staff would be more than happy to run a personalized migration if you have particular requirements.
Get a price estimation

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