Twilio Flex to Database
migration service
Effortless , no special know how or coding required. A complete Twilio Flex to Database data migration instrument.
Twilio Flex to Database
Your best tool for Twilio Flex to Database data migration
No need to write a code, nor do you need a developer. Just set up your platform to platform switch in a couple of easy steps.Save on resources
Avoid the platform analysis and script development processes. Simply choose customer info you need to transfer and start the transition when comfortable.Easy transition process
No specific expertise needed. Just pick what data will go to the target system and observe the wonders happening.Record structure maintenance
Transfer your help desk data in full to make sure that no ticket has lost vital customer support information.Simple and easy process
You don’t have to bother about coding or continuously watch each record moved.
Just attach your source and target, tick what you need to take to a new database and let the tool deal with the remainder.
Data maintenance
Your information migrates unite , you can take our word.
Every email, every ticket, and every little bit of info will arrive filled with its attachments, contact connections, and interaction history.
Robust protection
Your information is safe and sound with us. Not even all our team members can access to your passwords or records.
You may be sure that with HDM no data breaches will take place.
Data mapping
Select information that will be migrated by using our pre-installed data viewer.
From contacts to tickets to knowledge base solutions, you will be able to select just about everything you might ever need.
Efficient out-of-the-box solution
In just a few buttons to press it is possible to pick the data arrangement, when it goes, and how.
Our developers took customer experience as a priority and ensured that it will be possible to use the system to its fullest.
Customer priority
As a data import service provider, we work to propose the most effective migration tool. Yet, our prime concern is customer service.
Proven by our many five-star reviews on G2, we want you to have the best possible experience.
Reasons to use Help Desk Migration to migrate data from Twilio Flex to Database
Strong safety of your data
The migration is performed over a protected connection, and all your credentials will automatically be removed after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it's simple to move your customer support to a new helpdesk without involving the IT departmentNext
Advanced data mapping
Our service allows mapping standard and custom fields , thus letting you be sure that the data end up being in the right places in Database.Next
Sustained association between object and people
When migrating your data from Twilio Flex to Database we keep all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from Twilio Flex to Database
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from Twilio Flex to Database work
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Prepare
Start by creating Agent profiles and all needed custom fields in the new help desk. Now, begin the process of migrating your data from Twilio Flex to Database.
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Link Twilio Flex
Complete the form with required credentials to make it possible for our data migration tool to access records from your current help desk.
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Link Database
Repeat the same action to integrate our service with the new help desk and thereby make it possible to import the information.
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Choose objects
Select the information you want to migrate and set the ticket fields mapping, so the records could be moved in line with your preferences
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Migrate small amount of data
Try out our Free Demo Migration to check how the data migrate. You will be able to view 20 tickets in the new help desk in a few minutes!
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Migrate to Database all data
When everything's tested, determine a quiet time with the least load on the support staff and start migrating from Twilio Flex to Database.
Your data is in good hands
We take the security of your data seriously, so we apply, as well as develop our own, best practices and strategies to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied customers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data by yourself
See on your own that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a professional perform your Database import
Our staff would be more than happy to perform a custom migration if you have particular needs.
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