Twilio Flex to CustomerFirst
migration service
Extremely easy , no special skill set or coding required. A complete Twilio Flex to CustomerFirst data migration instrument.
Twilio Flex to CustomerFirst
The best Twilio Flex to CustomerFirst tool made for you
There’s no need to write a code, nor do you need a developer. Just set up your platform to platform switch in a couple of easy steps.Save on your time and money
Avoid the system analysis and script development processes. Simply choose the records you need to transfer and start the transition when comfortable.Effortless transition process
No special expertise needed. Just pick what data will go to the target system and see the wonders happening.Data structure maintenance
Migrate your help desk data in full to make sure that no ticket has lost vital customer support details.Easy process
No need to worry about scripting or constantly control each piece of info moved.
Just link your source and target, pick what you want to take to a new database and allow the system do the remainder.
Data maintenance
Your information migrates unite , you can take our word.
Each email, every ticket, and every little bit of info will arrive complete with its attachments, contact connections, and interaction archive.
Robust protection
Your information is safe and sound with us. Not even all our team members can see your credentials or records.
You can be certain with HDM no hacker attacks will take place.
You control the process
Take complete control of your information with our in-app data mapper. Pick what goes where, set priorities, and even discard the things you don’t like, all with our Migration Wizard.
Guided migration
If this is your first migration, don’t worry. Helpful and intuitive on-screen instructions will help you set up an accurate data import.
You don’t need to worry that you’ll be overwhelmed with terms and tech jargon.
Customer service as priority
As a data import service provider, we work to propose the most effective migration tool. Nevertheless, our priority is customer service.
As evident by our many five-star user reviews on G2, we want you to have the enjoyable experience.
Why you should use Help Desk Migration to migrate data from Twilio Flex to CustomerFirst
Strong security of your data
The migration is completed by the machine over a protected connection, and all your credentials will automatically be removed after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it certainly is simple to move your customer support to a new helpdesk without involving the IT departmentNext
Upper-level data mapping
Our system allows mapping standard and custom fields , thus letting you be sure that the data end up being in the right destinations in CustomerFirst.Next
Maintained association between object and people
When migrating your records from Twilio Flex to CustomerFirst we keep all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from Twilio Flex to CustomerFirst
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from Twilio Flex to CustomerFirst work
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Get ready
Sign up and go to our migration service.
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Connect Twilio Flex
Choose and link your Twilio Flex support desk with HDM.
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Connect CustomerFirst
Grant access to your CustomerFirst account.
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Clarify your needs
Let us know exactly what aspects of your migration you want to adjust
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Have your needs estimated
We'll research your case and get back to you with a the overall cost and a scope of tasks.
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Migrate from Twilio Flex to CustomerFirst everything
Move all your customer support information in a single push.
Your data is in good hands
We take the privacy of your data seriously, so we implement, as well as develop our own, best practices and strategies to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy customers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records by yourself
See for yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a pro perform your CustomerFirst import
Our team would be more than happy to perform a custom migration if you have particular needs.
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