Twilio Flex to CS for SharePoint
migration service
Extremely easy , no special skill set or programming required. A complete Twilio Flex to CS for SharePoint data migration tool.
Twilio Flex to CS for SharePoint
The best Twilio Flex to CS for SharePoint tool made for you
There’s no need to write a code, nor do you need a developer. Just set up your platform to platform switch in a couple of easy steps.Save on your time and money
Avoid complex data audit and tool development processes. Simply choose what data you need to transfer and start the transition immediately.Simple transition process
No tech expertise required. Just select what data will go to the target system and enjoy the wonders happening.Data structure maintenance
Move your help desk data in full to make sure that no ticket has lost vital customer support information.Effortless process
No need to worry about coding or continuously watch each record moved.
Just link both platforms, pick what you need to take to a new database and allow the tool deal with the remainder.
Intact connections
Starting from the ticket requester to every comment author, all you records will keep their previous connections maintained.
You don’t have to worry that some data will be lost and service quality will decrease. Everything will be waiting for you how you left it.
Data safety is paramount
Information is everything which is why we designed a method that will keep your information safe and sound.
Neither sophisticated electronic attacks nor physical disasters will impact your data anyhow.
Data mapping
Select data that will be migrated by using our pre-installed data viewer.
From contacts to tickets to knowledge base solutions, you will be able to select anything you might ever need.
Efficient out-of-the-box solution
In only a few buttons to press it is possible to select the data arrangement, when it goes, and how.
Our developers took user experience as an essential factor and made sure that you will be able to use the system to its fullest.
Good service first
Apart from providing great customer service, we always aim to improve our customer service.
As a company, we want you to have the friendly and helpful service, which is why we are always making great strides to improve the core experience.
Why you should use Help Desk Migration to migrate data from Twilio Flex to CS for SharePoint
Strong privacy of your data
The migration is completed by the machine over a protected connection, and all your credentials will automatically be removed after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it certainly is simple to move your customer care to a new helpdesk without involving the IT departmentNext
Upper-level data mapping
Our system allows mapping standard and custom fields , thus helping you to make sure that the data end up being in the right places in CS for SharePoint.Next
Retained association between object and people
When migrating your records from Twilio Flex to CS for SharePoint we keep all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from Twilio Flex to CS for SharePoint
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from Twilio Flex to CS for SharePoint work
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Get ready
Sign up and go to our migration software.
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Connect Twilio Flex
Choose and link your Twilio Flex service desk with HDM.
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Link CS for SharePoint
Grant the right to access your CS for SharePoint account.
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Express your requirements
Let us know what elements of your migration you wish to adjust
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Have your needs estimated
We will investigate your application and send you with a price range and a scope of tasks.
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Migrate from Twilio Flex to CS for SharePoint everything
Migrate all your customer support records in a single push.
Your data is in good hands
We take the privacy of your data seriously, so we implement, as well as develop our own, best practices and techniques to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy customers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records by yourself
See yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a pro perform your CS for SharePoint import
Our team would be more than happy to perform a custom migration if you have particular needs.
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