Twilio Flex to ConnectWise
migration service
Extremely easy , no special expertise or coding required. A complete Twilio Flex to ConnectWise data migration tool.
Twilio Flex to ConnectWise
The best Twilio Flex to ConnectWise tool made for you
There’s no need to create a script, nor do you need a developer. Just set up your platform to platform migration in a couple of simple steps.Save on your time and money
Skip the system analysis and tool development processes. Just pick customer info you need to migrate and set off with the transition immediately.Simple migration
No tech knowledge or skill needed. Just select what data will go to the new solution and observe the miracle happening.Data completion
Move your help desk records in full to make sure that no ticket has lost essential customer service information.Easy process
You don’t have to bother about scripting or continuously control each piece of info moved.
Just attach both platforms, tick what you need to take to a new database and let the Migration Wizard do the remainder.
Intact connections
Starting from the ticket requester to every comment author, your entire database will keep their previous connections maintained.
You don’t have to worry that a part of the data will be lost and service quality will degrade. Everything will arrive how you expected.
Data safety is priority
You data is everything which is why we designed a system that will keep your information intact.
Neither hackers will have access to your accounts nor physical disasters will impact your data in any way.
You’re in control
Manage your customer data with our internal data mapper. Pick what goes where, set priorities, and even ditch the things you need, all with our Migration Wizard.
Simple & effective
In just a few clicks you will be able to pick the data arrangement, when it starts, and how.
Our developers took user experience as an essential factor and ensured that it will be possible to use the system to its fullest.
Great service first
Apart from producing great customer support services, we always strive to improve our customer service.
As a team, we want you to have the friendly and helpful service, which is why we are always putting so much effort to enhance the general experience.
Why you should use Help Desk Migration to switch from Twilio Flex to ConnectWise
Strong privacy of your information
The migration is completed by the machine over a secure connection, and all your credentials will automatically be removed after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it certainly is easy to move your customer care to a new helpdesk without involving the IT departmentNext
Upper-level data mapping
Our system allows mapping standard as well as custom fields , thus letting you make sure that the records end up in the right places in ConnectWise.Next
Retained association between object and people
When migrating your records from Twilio Flex to ConnectWise we preserve all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from Twilio Flex to ConnectWise
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from Twilio Flex to ConnectWise work
-
Get ready
Start off by creating Agent profiles and all necessary custom fields in your new help desk. Now, begin migrating your data from Twilio Flex to ConnectWise.
-
Link Twilio Flex
Fill in the form with requested credentials to allow our data migration tool to access data from your current help desk.
-
Connect ConnectWise
Do the same action to integrate our service with the new help desk and thereby make it possible to import the records.
-
Choose objects
Select the records you want to migrate and set the ticket fields mapping, so the data could be transferred in line with your preferences
-
Migrate limited amount of data
Try out our Free Demo Migration to check how the records migrate. You will be able to view 20 tickets in the new help desk in a few minutes!
-
Migrate to ConnectWise everything
When everything's tested, choose a quiet time with the least load on the support staff and begin migrating from Twilio Flex to ConnectWise.
Your data is in good hands
We take the privacy of your data seriously, so we utilize, as well as develop our own, best practices and methods to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy buyers
-
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records all by yourself
See yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a pro run your ConnectWise import
Our team would be more than happy to run a custom migration if you have specific requirements.
Get a price estimation Blog Articles You Might Find Useful
Data Migration 101
How Much Time Does Data Migration Take?
It’s a fact: sooner or later successful businesses grow and it means drastic changes in the workload organization. It’s connected with the growth of their…
Data Migration 101
Outsource Data Migration or Not? — That Is the Question
We’ve been doing data migrations since 2016. Typically, companies tend to look for ways to outsource their data migration needs to someone who is more…
Help Desk System Reviews
Is Open Source Help Desk Right for Your Business?
One of the most common questions that business owners ask themselves when choosing between a free and a paid version of the software is: "Why…