Our support team will be temporarily unavailable on March 8, 2021, due to the public holiday. If needed, please check our help center or fill in the contact form, and we will get back to you on the following day.

Twilio Flex to ClickDesk
migration service

Effortless , no special know how or programming required. A complete Twilio Flex to ClickDesk data migration instrument.

More details

Your best tool for Twilio Flex to ClickDesk data migration

No need to write a code, nor do you need a programming team. Just set up your platform to platform switch in a couple of easy steps.
Save on resources
Avoid complex data audit and script development processes. Simply decide on the records you need to migrate and start the transition immediately.
Effortless transition process
No special expertise required. Just pick what data will go to the target platform and see the miracle happening.
Record structure maintenance
Migrate your help desk records in full to make certain that no ticket has lost vital customer support details.
Automated migration

Scared that you’ll have to use advanced skills to migrate your customer service data? Worry not as we ensured that our tool accessible as it can possibly be.

Link the help desks, choose records, click ok, and the migration is ready!

Data maintenance

Your customer info migrates unite , you can take our word.

Each email, every ticket, and every user profile will arrive filled with its attachments, contact connections, and interaction history.

Robust protection

Your customer data is safe and sound with us. Not even all our team members can see your passwords or records.

You may be sure that with HDM no hacker attacks will take place.

Data mapping

Pick information that will be migrated by using our pre-installed data viewer.

From contacts to tickets to help center solutions, you will be able to select just about everything you might actually need.

Step-by-step instructions

If this is your first migration, there’s no need to be concerned. Helpful and simplified on-screen prompts will help you set up an accurate data import.

You don’t need to worry that you’ll be overwhelmed with terms and tech jargon.

Customer priority

As a data import service supplier, we work to propose the most effective migration tool. Nevertheless, our prime concern is customer service.

Proven by our many five-star reviews on G2, we want you to have the enjoyable experience.


Reasons to use Help Desk Migration to migrate data from Twilio Flex to ClickDesk

Castle gates

Strong security of your information

The migration is done over a protected connection, and all your credentials will immediately be removed after you complete the data migration.

Next

Intuitive data migration wizard

With Help Desk Migration it's simple to migrate your customer support to a new helpdesk without involving the IT department

Next

Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard as well as custom fields , thus helping you to be sure that the data end up being in the right destinations in ClickDesk.

Next

Maintained connectivity between object and people

When migrating your data from Twilio Flex to ClickDesk we preserve all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

Next

Relations illustration

What you may migrate from Twilio Flex to ClickDesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Twilio Flex to ClickDesk work

  • Prepare

    Register and go to our migration software.

  • Connect Twilio Flex

    Choose and link your Twilio Flex support desk with HDM.

  • Grant the right to access your ClickDesk account.

  • Outline your needs

    Let us understand precisely what elements of your migration you would like to fine-tune

  • Get your preferences estimated

    We shall analyze your case and send you with a the overall cost and a scope of tasks.

  • Migrate from Twilio Flex to ClickDesk everything

    Transfer all your customer support information in a single push.

Your data is in good hands

We take the security of your data seriously, so we apply, as well as develop our own, best practices and techniques to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See for yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a professional perform your ClickDesk import

Our staff would be more than happy to perform a personalized migration if you have particular demands.
Get a price estimation

Blog Articles You Might Find Useful

10 Data Migration Mistakes You Should Totally Avoid

We’ve done hundreds of migrations over the past couple of years and we know what issues many people tend to repeat. Hence why we decided…

A Guide To Help Desk Software

What started as a helping system designed for a single purpose of documenting issues has evolved into a multi-billion dollar industry. Yes, we are talking…

,

Best Practices For Your Data Migration As Learned From Our Customers

Data migration can be a challenging process, especially when done for the first time. Initially, it can be difficult because of the unawareness of a…

Book a Call
cancel
%s
— %s