Twilio Flex to C-Desk
migration service
Trouble-free , no special know how or programming required. A complete Twilio Flex to C-Desk data migration software.
Twilio Flex to C-Desk
The best Twilio Flex to C-Desk tool made for you
There’s no need to write a code, nor do you need a programmer. Just perform your platform to platform migration in a couple of easy steps.Save on your time and money
Avoid complex data audit and code development processes. Just choose customer info you need to move and set off with the transition when comfortable.Effortless transition process
No special expertise required. Just choose what data will go to the new system and observe the magic happening.Data structure maintenance
Migrate your help desk info in full to ensure that no ticket is missing vital customer support information.Effortless process
No need to worry about coding or constantly watch each record transferred.
Just link both platforms, pick what you want to migrate and let the tool do the rest for you.
Preserved data links
Starting from the ticket requester to every comment author, your entire database will keep their initial connections maintained.
You don’t have to worry that some data will be missing and service quality will decrease. Everything will be waiting for you where you left it.
Data safety is priority
Information is everything which is why we designed a tool that will keep your information intact.
Neither sophisticated electronic attacks nor physical disasters will affect your records anyhow.
Data mapping
Choose records that will be moved by using our pre-installed data viewer.
From contacts to tickets to knowledge base articles, it will be possible to pick anything you might actually need.
Guided migration
If this is your first migration, worry not. Helpful and simplified on-screen prompts will help you migrate your information accurately.
You don’t need to worry that you’ll be confused with a whole dictionary in tech jargon.
Great service first
Except producing great customer service, we always aim to improve our customer service.
As a company, we want you to have the best possible service, which is why we are continuously making great strides to increase the core experience.
Why you should use Help Desk Migration to migrate data from Twilio Flex to C-Desk
Strong security of your records
The migration is conducted over a protected connection, and all your credentials will instantly be deleted after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it is simple to transfer your support service to a new helpdesk without involving the IT departmentNext
Excellent data mapping
Our system allows mapping standard and even custom fields , thus helping you to ensure that the records end up being in the right places in C-Desk.Next
Maintained link between object and people
When migrating your records from Twilio Flex to C-Desk we maintain all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from Twilio Flex to C-Desk
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from Twilio Flex to C-Desk work
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Get ready
Sign-up and go to our migration software.
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Link Twilio Flex
Select and link your Twilio Flex service desk with HDM.
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Connect C-Desk
Give access to your C-Desk account.
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Detail your business needs
Let us know exactly what components of your migration you need to adjust
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Have your needs estimated
We shall investigate your case and send you with a cost and a scope of work.
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Migrate from Twilio Flex to C-Desk everything
Transfer all your customer service information in a single push.
Your data is in good hands
We take the safety of your data seriously, so we apply, as well as develop our own, best practices and techniques to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy clients
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records automatically
See for yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let an expert perform your C-Desk import
Our team would be more than happy to perform a customized migration in case you have particular needs.
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