Twilio Flex to CallTaker
migration service
Effortless , no special knowledge or coding required. A complete Twilio Flex to CallTaker data migration tool.
Twilio Flex to CallTaker
Your best tool for Twilio Flex to CallTaker data migration
No need to create a script, nor do you need a developer. Just perform your platform to platform switch in a couple of easy steps.Save on resources
Skip the platform analysis and tool development processes. Simply pick the records you need to transfer and set off with the transition right away.Simple migration
No tech knowledge or skill needed. Just select what data will go to the target solution and see the wonders happening.Record completion
Move your help desk info in full to make sure that no ticket is missing vital customer support details.Easy procedure
No need to worry about coding or constantly watch each record moved.
Just attach both platforms, pick what you want to take to a new database and let the system do the remainder.
Preserved connections
From sender information to phone number connection, your entire database will keep their previous connections intact.
You don’t have to worry that some data will be missing and service quality will decrease. Everything will be waiting for you how you expected.
Security is priority
You data is everything which is why we developed a tool that will keep your information untouched.
Neither sophisticated electronic attacks nor physical disasters will impact your data in any way.
Record mapping
Select data that will be migrated by using our pre-installed data viewer.
From contacts to tickets to help center solutions, it will be possible to pick anything you might actually need.
Step-by-step instructions
If this is your first migration, worry not. Helpful and intuitive on-screen prompts will help you set up an accurate data import.
There’s no need to concern that you’ll be confused with a whole dictionary in tech jargon.
Great service first
Outside of producing great customer support services, we always strive to develop our customer service.
As a company, we want you to have the best possible service, which is why we are constantly making great strides to increase the general experience.
Reasons to use Help Desk Migration to switch from Twilio Flex to CallTaker
Strong privacy of your records
The migration is completed by the machine over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it's easy to move your support service to a new helpdesk without involving the IT departmentNext
Advanced data mapping
Our service allows mapping standard and even custom fields , thus letting you make sure that the data end up being in the right destinations in CallTaker.Next
Retained association between object and people
When migrating your data from Twilio Flex to CallTaker we maintain all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from Twilio Flex to CallTaker
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from Twilio Flex to CallTaker work
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Prepare
Sign-up and go to our migration service.
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Link Twilio Flex
Choose and link your Twilio Flex support desk with HDM.
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Link CallTaker
Give access to your CallTaker account.
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Express your requirements
Let us know exactly what aspects of your migration you need to fine-tune
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Have your requirements estimated
We shall investigate your case and send you with a total price and a scope of tasks.
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Migrate from Twilio Flex to CallTaker all data
Move all your customer service information in a single push.
Your data is in good hands
We take the security of your data seriously, so we use, as well as develop our own, best practices and strategies to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied clients
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data automatically
See yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a professional run your CallTaker import
Our staff would be more than happy to run a custom migration in case you have particular requirements.
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