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Twilio Flex to Amazon Redshift
migration service

Trouble-free , no special know how or coding required. A complete Twilio Flex to Amazon Redshift data migration instrument.

More details

The best Twilio Flex to Amazon Redshift tool made for you

There’s no need to write a code, nor do you need a programmer. Just set up your platform to platform migration in a couple of easy steps.
Save on your time and money
Avoid the system analysis and script development processes. Just decide on what data you need to transfer and set off with the transition when comfortable.
Effortless transition process
No special expertise needed. Just pick what data will go to the new platform and enjoy the wonders happening.
Data structure maintenance
Migrate your help desk data in full to ensure that no ticket has lost essential customer support information.
Simple and easy procedure

You don’t have to bother about coding or constantly control each piece of info moved.

Just link both platforms, choose what you need to migrate and allow the Migration Wizard deal with the remainder.

Starting from the ticket requester to every comment author, all you records will keep their previous connections untouched.

You don’t have to worry that a part of the info will be missing and service quality will degrade. Everything will arrive how you left it.

Data safety is paramount

You data is everything which is why we created a tool that will keep your data safe and sound.

Neither hackers will have access to your accounts nor physical disasters will touch your data anyhow.

You control the process

Manage your information with our internal data mapper. Choose what goes where, set priorities, and even ditch the stuff you don’t like, all with our Migration Wizard.

Efficient out-of-the-box solution

In just a few clicks it will be possible to select the data arrangement, when it starts, and in what order.

Our tech engineers took customer experience as an essential factor and made sure that it will be possible to use the system to its fullest.

Great service first

Apart from providing great customer support services, we always want to develop our customer service.

As a team, we want you to enjoy best possible service, which is why we are always putting so much effort to enhance the core experience.


Why you should use Help Desk Migration to migrate data from Twilio Flex to Amazon Redshift

Castle gates

Strong security of your data

The migration is completed by the machine over a protected connection, and all your credentials will instantly be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is simple to transfer your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard and custom fields , thus letting you be sure that the records end up being in the right places in Amazon Redshift.

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Maintained association between object and people

When migrating your records from Twilio Flex to Amazon Redshift we keep all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Twilio Flex to Amazon Redshift

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Twilio Flex to Amazon Redshift work

  • Get ready

    Sign up and go to our migration service.

  • Connect Twilio Flex

    Select and link your Twilio Flex service desk with HDM.

  • Give access to your Amazon Redshift account.

  • Explain your needs

    Let us know exactly what components of your migration you want to modify

  • Have your preferences estimated

    We shall analyze your case and get back to you with a the overall cost and a scope of tasks.

  • Migrate from Twilio Flex to Amazon Redshift everything

    Move all your customer support records in a single push.

Your data is in good hands

We take the safety of your data seriously, so we apply, as well as develop our own, best practices and strategies to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy customers

Migrate the records by yourself

See for yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let an expert perform your Amazon Redshift import

Our team would be more than happy to perform a customized migration if you have specific demands.
Get a price estimation

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