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Twilio Flex to Abhisi Help Desk
migration service

Smooth , no special knowledge or programming required. A complete Twilio Flex to Abhisi Help Desk data migration tool.

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Your best tool for Twilio Flex to Abhisi Help Desk data migration

No need to create a script, nor do you need a programming team. Just set up your platform to platform switch in a couple of easy steps.
Save on resources
Skip complex data audit and tool development processes. Simply pick what data you need to move and start the transition when comfortable.
Simple migration
No tech knowledge or skill required. Just select what data will go to the target solution and enjoy the magic happening.
Record completion
Move your help desk info in full to make certain that no ticket has lost vital customer support information.
Effortless procedure

No need to worry about scripting or continuously control each piece of info moved.

Just attach both platforms, choose what you want to take to a new database and allow the tool do the rest for you.

Starting from the ticket requester to every comment author, all you records will keep their initial connections maintained.

You don’t have to worry that some info will be lost and service quality will degrade. Everything will arrive how you expected.

Data safety is paramount

You data is everything which is why we designed a system that will keep your data intact.

Neither hackers will have access to your accounts nor physical disasters will affect your data in any way.

You control the process

Manage your information with our internal data mapper. Pick what goes where, set priorities, and even discard the things you need, all with our Migration Wizard.

Step-by-step instructions

If this is your first migration, there’s no need to be concerned. Useful and intuitive on-screen instructions will help you set up an accurate data import.

There’s no need to concern that you’ll be confused with terms and tech jargon.

Good service first

Except providing great customer support services, we always aim to develop our customer service.

As a company, we want you to enjoy friendly and helpful service, which is why we are constantly putting so much effort to increase the general experience.


Reasons to use Help Desk Migration to switch from Twilio Flex to Abhisi Help Desk

Castle gates

Strong privacy of your records

The migration is carried out over a secure connection, and all your credentials will immediately be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is easy to migrate your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and even custom fields , thus helping you to make sure that the data end up being in the right places in Abhisi Help Desk.

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Retained connectivity between object and people

When migrating your data from Twilio Flex to Abhisi Help Desk we maintain all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Twilio Flex to Abhisi Help Desk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Twilio Flex to Abhisi Help Desk work

  • Prepare

    Sign-up and go to our migration wizard.

  • Connect Twilio Flex

    Opt and link your Twilio Flex service desk with HDM.

  • Grant the right to access your Abhisi Help Desk account.

  • Express your needs

    Let us know what components of your migration you want to fine-tune

  • Have your needs estimated

    We'll analyze your application and get back to you with a the overall cost and a scope of tasks.

  • Migrate from Twilio Flex to Abhisi Help Desk all data

    Transfer all your customer support information in a single push.

Your data is in good hands

We take the protection of your data seriously, so we use, as well as develop our own, best practices and approaches to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a specialist run your Abhisi Help Desk import

Our staff would be more than happy to run a personalized migration if you have particular requirements.
Get a price estimation

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