trueAct import
in a few clicks

Without devs, timelack and hustle. With step-by-step trueAct import setup form

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Secure and Safe
Your passwords along with data are safe with us and will be used for import only.
Efficient & Furious
It takes you no longer than 15 minutes to set up the import to trueAct and run the test data transfer.
All Data Import
HDM is capable of importing all major record categories and fields you need, exactly where you want them to be.

What are the key reasons to import data to trueAct
utilizing Help Desk Migration?

Security first

We do not disclose any of your information with third parties, and additionally thoroughly protect it, so not a thing gets lost or stolen.

Next

Easy to navigate wizard to setup import

Our service was designed to provide you with a easy to use data migration tool that helps to get the work done seamlessly.

Next

Optional and powerful field mapping

Only Help Desk Migration helps you to instantly transfer custom fields, as well as map their location.

Next

Maintained relations between objects and people

All tickets will be imported to trueAct with their corresponding agents, contacts, and attachments, that way, saving the history of customers' requests.

Next

Objects you may import to trueAct

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Companies
  • Folders

Import data to trueAct in 6 simple steps

  • Get ready

    Register and go to our migration wizard.

  • Opt and connect your source support desk with HDM.

  • Connect trueAct

    Give access to your trueAct account.

  • Clarify your requirements

    Let us know what aspects of your migration you would like to modify

  • Have your preferences estimated

    We'll research your case and get back to you with a price and a scope of work.

  • Import to trueAct everything

    Move all your customer service information in a single push.

We always keep all data safe

We consider safety very seriously and have developed a complete set of practices , technologies , and policies to help ensure your data is protected.

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, than you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, than you have 15 knowledge base records.
Let's get connected
Automated Migration price
During automated migration we transfer records , including relations between them.
Custom Migration price
Any modules, any requirements.
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trueAct import in a few clicks

Automatically. Securely. Quickly

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