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Trakdesk to Yonyx
migration service

Trouble-free , no special know how or programming required. A complete Trakdesk to Yonyx data migration instrument.

More details

The best Trakdesk to Yonyx tool made for you

There’s no need to write a code, nor do you need a programming team. Just set up your platform to platform switch in a couple of simple steps.
Save on your time and money
Avoid complex data audit and script development processes. Simply choose the records you need to transfer and set off with the transition right away.
Simple transition process
No tech expertise required. Just pick what data will go to the target system and see the wonders happening.
Data structure maintenance
Move your help desk records in full to make certain that no ticket has lost vital customer service information.
Automated tool

Scared that you’ll have to use advanced skills to migrate your info? Don’t be as we made sure that our tool interface is as easy to use as it can possibly be.

Attach the help desks, pick records, click ok, and you’re done!

From sender information to phone number connection, your entire database will keep their initial connections untouched.

You don’t have to worry that some data will be missing and service quality will degrade. Everything will arrive how you left it.

Security is priority

Information is everything which is why we created a method that will keep your information safe and sound.

Neither hackers will have access to your accounts nor physical disasters will affect your data anyhow.

You control the process

Take complete control of your customer data with our in-app data mapper. Choose what goes where, set priorities, and even discard the stuff you don’t like, all with our Migration Wizard.

Guided migration

If this is your first migration, worry not. Helpful and intuitive on-screen instructions will help you set up an accurate data import.

You don’t need to worry that you’ll be confused with a whole dictionary in tech jargon.

Good service first

Apart from producing great customer service, we always aim to improve our customer service.

As a company, we want you to have the best possible service, which is why we are constantly putting so much effort to improve the core experience.


Why you should use Help Desk Migration to migrate data from Trakdesk to Yonyx

Castle gates

Strong privacy of your information

The migration is completed by the machine over a protected connection, and all your credentials will immediately be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is simple to migrate your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard as well as custom fields , thus helping you to be sure that the data end up in the right places in Yonyx.

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Retained connection between object and people

When migrating your records from Trakdesk to Yonyx we preserve all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Trakdesk to Yonyx

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Trakdesk to Yonyx work

  • Get ready

    Register and go to our migration wizard.

  • Connect Trakdesk

    Opt and connect your Trakdesk service desk with HDM.

  • Connect Yonyx

    Give access to your Yonyx account.

  • Describe your business needs

    Let us know what aspects of your migration you need to tweak

  • Have your preferences estimated

    We will investigate your case and get back to you with a the overall cost and a scope of tasks.

  • Migrate from Trakdesk to Yonyx everything

    Move all your customer service information in a single push.

Your data is in good hands

We take the safety of your data seriously, so we apply, as well as develop our own, best practices and approaches to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy buyers

Migrate the records all by yourself

See yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let an expert perform your Yonyx import

Our team would be more than happy to perform a personalized migration if you have particular needs.
Get a price estimation

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