Trakdesk to USU Smart Link
migration service

Effortless , no special expertise or programming required. A complete Trakdesk to USU Smart Link data migration software.

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Risk-free and Reputable
Your passwords as well as records are safe with us and will be used for import solely.
Effective and Easy
Help Desk Migration does not require any specialized expertise or knowledge to begin the the migration.
Optimal & Precise
We've taken into account all significant peculiarities of various helpdesks to let you accurately and efficiently migrate large volumes of information

Strong privacy of your records

The migration is carried out over a secure connection, and all your credentials will instantly be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's easy to transfer your support service to a new helpdesk without involving the IT department

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Advanced data mapping

Our service allows mapping standard and even custom fields , thus helping you to ensure that the records end up in the right destinations in USU Smart Link.

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When migrating your data from Trakdesk to USU Smart Link we maintain all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
high performer badge

Help Desk Migration receives
High Performer Badge by
review site G2 Crowd


  • Prepare

    Sign-up and go to our migration software.

  • Pick and connect your Trakdesk support desk with HDM.

  • Give access to your USU Smart Link account.

  • Express your requirements

    Let us know exactly what elements of your migration you need to tweak

  • Have your requirements estimated

    We shall analyze your application and send you with a total price and a scope of tasks.

  • Move all your customer service records in a single push.


Your data is in good hands

We take the security of your data seriously, so we utilize, as well as develop our own, best practices and techniques to protect it.

Check out our security guide

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
Contact us
During automated migration we transfer records , including relations between them.
Start free demo migration
Custom Migration price
Contact us
Any modules, any requirements.
Request custom migration
Start new estimation
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Have any questions?
Talk to an Expert

Hear from our satisfied clients

Migrate the data automatically

See yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration
Our staff would be more than happy to run a customized migration in case you have specific requirements.
Get a price estimation

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Help Desk Migration service


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