Trakdesk to USU Smart Link
migration service
Effortless , no special expertise or programming required. A complete Trakdesk to USU Smart Link data migration software.
Trakdesk to USU Smart Link
Your best tool for Trakdesk to USU Smart Link data migration
No need to create a script, nor do you need a programmer. Just perform your platform to platform migration in a couple of simple steps.Save on resources
Skip complex data audit and code development processes. Just pick what data you need to transfer and set off with the transition right away.Simple migration
No tech knowledge or skill required. Just choose what data will go to the new solution and enjoy the wonders happening.Record completion
Move your help desk info in full to ensure that no ticket is missing essential customer service details.Simple and easy procedure
You don’t have to bother about coding or continuously watch each record moved.
Just attach both platforms, pick what you need to migrate and let the Migration Wizard deal with the rest for you.
Intact data links
Starting from the ticket requester to every comment author, your entire database will keep their prior connections intact.
You don’t have to worry that a part of the info will be lost and service quality will decrease. Everything will be waiting for you how you expected.
Data safety is priority
Information is everything which is why we developed a tool that will keep your data untouched.
Neither sophisticated electronic attacks nor physical disasters will touch your data in any way.
Record mapping
Choose records that will be moved by using our built-in data viewer.
From contacts to tickets to help center solutions, it will be possible to pick anything you might ever need.
Simple & effective
In only a couple of clicks you will be able to select the data arrangement, when it starts, and in what order.
Our developers took customer experience as an essential factor and ensured that you will be able to use the system to its fullest.
Great service first
Outside of producing great customer service, we always want to develop our customer service.
As a team, we want you to enjoy friendly and helpful service, which is why we are constantly making great strides to improve the general experience.
Reasons to use Help Desk Migration to switch from Trakdesk to USU Smart Link
Strong privacy of your records
The migration is carried out over a secure connection, and all your credentials will instantly be deleted after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it's easy to transfer your support service to a new helpdesk without involving the IT departmentNext
Advanced data mapping
Our service allows mapping standard and even custom fields , thus helping you to ensure that the records end up in the right destinations in USU Smart Link.Next
Retained link between object and people
When migrating your data from Trakdesk to USU Smart Link we maintain all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from Trakdesk to USU Smart Link
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from Trakdesk to USU Smart Link work
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Prepare
Sign-up and go to our migration software.
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Link Trakdesk
Pick and connect your Trakdesk support desk with HDM.
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Link USU Smart Link
Give access to your USU Smart Link account.
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Express your requirements
Let us know exactly what elements of your migration you need to tweak
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Have your requirements estimated
We shall analyze your application and send you with a total price and a scope of tasks.
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Migrate from Trakdesk to USU Smart Link all data
Move all your customer service records in a single push.
Your data is in good hands
We take the security of your data seriously, so we utilize, as well as develop our own, best practices and techniques to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied clients
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data automatically
See yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a professional run your USU Smart Link import
Our staff would be more than happy to run a customized migration in case you have specific requirements.
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