Trakdesk to Track-It!
migration service
Extremely easy , no special knowledge or programming required. A complete Trakdesk to Track-It! data migration tool.
Trakdesk to Track-It!
The best Trakdesk to Track-It! tool made for you
There’s no need to create a script, nor do you need a developer. Just set up your platform to platform switch in a couple of simple steps.Save on your time and money
Skip complex data audit and tool development processes. Simply choose the records you need to transfer and start the transition right away.Simple migration
No tech knowledge or skill required. Just select what data will go to the target system and see the wonders happening.Data completion
Move your help desk records in full to make sure that no ticket has lost essential customer service details.Automated tool
Scared that you’ll have to use advanced skills to migrate your info? Worry not as we ensured that our tool user friendly as it can possibly be.
Connect the help desks, pick records, click ok, and the migration is ready!
Data dependency
Your customer data migrates unite and we mean it.
Each email, every ticket, and every little bit of info will arrive complete with its attachments, contact connections, and interaction history.
Data protected
Your customer data is safe and sound with us. Not even all our staff members have see your passwords or records.
You can be certain with HDM no data breaches will take place.
Record mapping
Select data that will be migrated by using our built-in data viewer.
From contacts to tickets to help center solutions, you will be able to pick just about everything you might ever need.
Simple & effective
In only a few buttons to press it is possible to choose the data arrangement, when it goes, and in what order.
Our tech engineers took customer experience as an essential factor and ensured that it will be possible to to take the full advantage of the tool easily.
Customer service as priority
As a migration service supplier, we aim to offer the best possible migration tool. Nevertheless, our prime concern is customer service.
As evident by our many five-star reviews on G2, we want you to have the best possible experience.
Why you should use Help Desk Migration to switch from Trakdesk to Track-It!
Strong privacy of your information
The migration is conducted over a secure connection, and all your credentials will automatically be removed after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it certainly is easy to move your customer support to a new helpdesk without involving the IT departmentNext
Upper-level data mapping
Our system allows mapping standard as well as custom fields , thus helping you to make sure that the data end up in the right destinations in Track-It!.Next
Retained relation between object and people
When migrating your records from Trakdesk to Track-It! we preserve all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from Trakdesk to Track-It!
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from Trakdesk to Track-It! work
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Get ready
Start off by creating Agent profiles and all necessary custom fields in the new help desk. Now, begin the process of migrating your data from Trakdesk to Track-It!.
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Connect Trakdesk
Complete the form with requested credentials to permit our data migration tool to fetch data from your current help desk.
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Link Track-It!
Do the same action to integrate our service with the new help desk and thereby make it possible to import the information.
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Select objects
Choose the information you need to migrate and set the ticket fields mapping, so the records could be moved based upon your preferences
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Migrate small amount of data
Try out our Free Demo Migration to check how the data migrate. You will be able to view 20 tickets in the new help desk in a few minutes!
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Migrate to Track-It! all data
When everything's validated, determine a quiet time with the minimal load on the support department and begin migrating from Trakdesk to Track-It!.
Your data is in good hands
We take the privacy of your data seriously, so we use, as well as develop our own, best practices and techniques to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy buyers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records all by yourself
See yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a pro run your Track-It! import
Our team would be more than happy to run a custom migration if you have specific needs.
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