Trakdesk to Textline
migration service
Effortless , no special knowledge or programming required. A complete Trakdesk to Textline data migration instrument.
Trakdesk to Textline
Your best tool for Trakdesk to Textline data migration
No need to create a script, nor do you need a programmer. Just set up your platform to platform switch in a couple of simple steps.Save on resources
Skip complex data audit and script development processes. Simply decide on what data you need to migrate and set off with the transition right away.Effortless migration
No special knowledge or skill required. Just pick what data will go to the target platform and enjoy the miracle happening.Record completion
Migrate your help desk info in full to ensure that no ticket has lost critical customer service information.Effortless procedure
No need to worry about scripting or continuously control each piece of info transferred.
Just attach your source and target, tick what you need to take to a new database and allow the Migration Wizard deal with the rest for you.
Data dependency
Your customer info migrates unite and we mean it.
Every email, every ticket, and every user profile will reach the target filled with its attachments, contact connections, and interaction archive.
Data protected
Your customer data is safe and sound with us. Not even all our employees have access to your credentials or other information.
You may be certain with HDM no data breaches will take place.
You control the process
Take complete control of your information with our internal data mapper. Choose what goes where, set priorities, and even discard the things you need, all with our Migration Wizard.
Simple & effective
In only a few buttons to press it will be possible to select what goes where, when it starts, and how.
Our tech engineers took customer experience as a priority and made sure that it will be possible to use the system to its fullest.
Customer priority
As a migration service supplier, we work to deliver the best possible migration tool. However, our priority is customer support quality.
Proven by our many five-star user reviews on G2, we want you to have the best possible experience.
Reasons to use Help Desk Migration to switch from Trakdesk to Textline
Strong security of your records
The migration is carried out over a secure connection, and all your credentials will instantly be removed after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it's easy to transfer your customer support to a new helpdesk without involving the IT departmentNext
Advanced data mapping
Our service allows mapping standard and even custom fields , thus helping you to be sure that the data end up in the right places in Textline.Next
Maintained association between object and people
When migrating your data from Trakdesk to Textline we maintain all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from Trakdesk to Textline
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from Trakdesk to Textline work
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Prepare
Sign-up and go to our migration wizard.
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Connect Trakdesk
Choose and connect your Trakdesk service desk with HDM.
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Connect Textline
Give the right to access your Textline account.
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Clarify your requirements
Let us know what aspects of your migration you wish to modify
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Have your preferences estimated
We shall research your application and get back to you with a total price and a scope of work.
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Migrate from Trakdesk to Textline all data
Transfer all your customer support records in a single push.
Your data is in good hands
We take the security of your data seriously, so we use, as well as develop our own, best practices and approaches to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied clients
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data automatically
See for yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a professional run your Textline import
Our staff would be more than happy to run a customized migration if you have special demands.
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