Trakdesk to SysAid
migration service
Trouble-free , no special expertise or programming required. A complete Trakdesk to SysAid data migration tool.
Trakdesk to SysAid
The best Trakdesk to SysAid tool made for you
There’s no need to create a script, nor do you need a programming team. Just perform your platform to platform switch in a couple of simple steps.Save on your time and money
Skip complex data audit and tool development processes. Simply decide on what data you need to move and set off with the transition immediately.Simple migration
No tech knowledge or skill required. Just select what data will go to the target platform and enjoy the magic happening.Data completion
Move your help desk data in full to make certain that no ticket is missing vital customer service details.Automated tool
Afraid that you’ll have to use special skills to migrate your info? Worry not as we made sure that our tool interface is as easy to use as it can possibly be.
Attach the platforms, select records, click ok, and the migration is ready!
Data dependency
Your customer data comes unite and we mean it.
Each email, every ticket, and every customer profile will reach the target complete with its attachments, contact connections, and interaction history.
Data protected
Your customer data is behind thick walls. Not even all our team members have see your credentials or other information.
You can be sure that with HDM no data breaches are possible.
Record mapping
Pick data that will be migrated by using our built-in data viewer.
From contacts to tickets to help center articles, it will be possible to pick just about everything you might ever need.
Guided migration
If this is your first migration, there’s no need to be concerned. Helpful and intuitive on-screen prompts will help you migrate your information accurately.
You don’t need to worry that you’ll be overwhelmed with terms and tech jargon.
Customer service as priority
As a migration service supplier, we aim to propose the best possible migration tool. However, our priority is customer support quality.
As evident by our many five-star reviews on G2, we want you to have the best possible experience.
Why you should use Help Desk Migration to switch from Trakdesk to SysAid
Strong privacy of your data
The migration is done over a secure connection, and all your credentials will immediately be deleted after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it is easy to migrate your support service to a new helpdesk without involving the IT departmentNext
Excellent data mapping
Our system allows mapping standard and custom fields , thus helping you to make sure that the data end up in the right destinations in SysAid.Next
Retained association between object and people
When migrating your records from Trakdesk to SysAid we keep all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from Trakdesk to SysAid
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from Trakdesk to SysAid work
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Get ready
Start by preparing Agent profiles and all necessary custom fields in the new help desk. Now, get started on migrating your data from Trakdesk to SysAid.
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Connect Trakdesk
Fill out the form with required credentials to allow our data migration tool to access information from your current help desk.
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Connect SysAid
Do the same action to integrate our service with the new help desk and thereby make it possible to import the records.
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Choose objects
Choose the information you need to migrate and set the ticket fields mapping, so the records could be migrated in line with your needs
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Migrate small amount of data
Try out our Free Demo Migration to see how the information migrate. You will be able to view 20 tickets in your new help desk in a few minutes!
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Migrate to SysAid all data
When everything's tested out, determine a quiet time with the least load on the support department and begin migrating from Trakdesk to SysAid.
Your data is in good hands
We take the safety of your data seriously, so we utilize, as well as develop our own, best practices and approaches to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy customers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records by yourself
See yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let an expert run your SysAid import
Our team would be more than happy to run a personalized migration in case you have particular demands.
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