Trakdesk to SupportBee
migration service
Effortless , no special skill set or programming required. A complete Trakdesk to SupportBee data migration instrument.
Trakdesk to SupportBee
Your best tool for Trakdesk to SupportBee data migration
No need to write a code, nor do you need a developer. Just perform your platform to platform switch in a couple of simple steps.Save on resources
Avoid complex data audit and script development processes. Simply decide on the records you need to transfer and set off with the transition right away.Easy transition process
No specific expertise required. Just pick what data will go to the target platform and see the wonders happening.Record structure maintenance
Transfer your help desk data in full to make sure that no ticket is missing critical customer service details.Automated migration
Afraid that you’ll have to use special skills to migrate your info? Worry not as we made sure that our tool interface simple to use as possible.
Attach the help desks, select data, click ok, and the migration is ready!
Preserved data links
From sender information to phone number connection, all you records will keep their previous data structure intact.
You don’t have to worry that a part of the records will be lost and service quality will decrease. Everything will be waiting for you how you left it.
Security is paramount
You data is key which is why we developed a method that will keep your customer records safe and sound.
Neither sophisticated electronic attacks nor physical disasters will impact your data anyhow.
Data mapping
Select information that will be migrated by using our built-in data viewer.
From contacts to tickets to help center articles, it will be possible to select anything you might actually need.
Step-by-step instructions
If you are new to data migrations, don’t worry. Useful and simplified on-screen prompts will help you set up an accurate data import.
You don’t need to worry that you’ll be confused with terms and tech jargon.
Good service first
Outside of providing great customer support services, we always want to develop our customer service.
As a team, we want you to experience friendly and helpful service, which is why we are continuously making great strides to increase the core experience.
Reasons to use Help Desk Migration to migrate data from Trakdesk to SupportBee
Strong safety of your data
The migration is performed over a protected connection, and all your credentials will automatically be deleted after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it's simple to move your support service to a new helpdesk without involving the IT departmentNext
Advanced data mapping
Our service allows mapping standard and custom fields , thus helping you to be sure that the data end up in the right destinations in SupportBee.Next
Sustained connectivity between object and people
When migrating your data from Trakdesk to SupportBee we keep all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from Trakdesk to SupportBee
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from Trakdesk to SupportBee work
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Prepare
Start by creating Agent profiles and all needed custom fields in the new help desk. Now, get started on migrating your data from Trakdesk to SupportBee.
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Connect Trakdesk
Complete the form with necessary credentials to permit our data migration tool to access information from your current help desk.
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Link SupportBee
Repeat the same action to connect our service with the new help desk and thereby make it possible to import the information.
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Select objects
Select the data you want to migrate and set the ticket fields mapping, so the records could be transferred based upon your needs
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Migrate limited amount of data
Try our Free Demo Migration to see how the information migrate. You will be able to view 20 tickets in the new help desk in a few minutes!
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Migrate to SupportBee all data
Once everything's tested, determine a quiet time with the least load on the support department and begin migrating from Trakdesk to SupportBee.
Your data is in good hands
We take the security of your data seriously, so we implement, as well as develop our own, best practices and techniques to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied customers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data by yourself
See on your own that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a professional perform your SupportBee import
Our staff would be more than happy to perform a custom migration in case you have special demands.
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