Trakdesk to SupportBee
migration service

Effortless , no special skill set or programming required. A complete Trakdesk to SupportBee data migration instrument.

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Trustworthy and Safe
Your passwords as well as data are safe with us and will be used for import solely.
Fast and Understandable
Help Desk Migration does not require any specific experience or knowledge to begin the the migration.
Complete & Accurate
We've taken into account all major peculiarities of various helpdesks to let you accurately and efficiently migrate massive loads of information

Reasons to use Help Desk Migration to migrate data from Trakdesk to SupportBee

Strong safety of your data

The migration is performed over a protected connection, and all your credentials will automatically be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's simple to move your support service to a new helpdesk without involving the IT department

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Advanced data mapping

Our service allows mapping standard and custom fields , thus helping you to be sure that the data end up in the right destinations in SupportBee.

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Sustained connectivity between object and people

When migrating your data from Trakdesk to SupportBee we keep all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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What you may migrate from Trakdesk to SupportBee

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
high performer badge

Help Desk Migration receives
High Performer Badge by
review site G2 Crowd


How does data migration from Trakdesk to SupportBee work

  • Prepare

    Start by creating Agent profiles and all needed custom fields in the new help desk. Now, get started on migrating your data from Trakdesk to SupportBee.

  • Connect Trakdesk

    Complete the form with necessary credentials to permit our data migration tool to access information from your current help desk.

  • Repeat the same action to connect our service with the new help desk and thereby make it possible to import the information.

  • Select objects

    Select the data you want to migrate and set the ticket fields mapping, so the records could be transferred based upon your needs

  • Migrate limited amount of data

    Try our Free Demo Migration to see how the information migrate. You will be able to view 20 tickets in the new help desk in a few minutes!

  • Migrate to SupportBee all data

    Once everything's tested, determine a quiet time with the least load on the support department and begin migrating from Trakdesk to SupportBee.


Your data is in good hands

We take the security of your data seriously, so we implement, as well as develop our own, best practices and techniques to protect it.

Read our security guide

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
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During automated migration we transfer records , including relations between them.
Start free demo migration
Custom Migration price
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Any modules, any requirements.
Request custom migration
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Hear from our satisfied customers

Migrate the data by yourself

See on your own that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a professional perform your SupportBee import

Our staff would be more than happy to perform a custom migration in case you have special demands.
Get a price estimation

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Help Desk Migration service


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