Trakdesk to Support Desk
migration service
Trouble-free , no special expertise or coding required. A complete Trakdesk to Support Desk data migration software.
Trakdesk to Support Desk
The best Trakdesk to Support Desk tool made for you
There’s no need to create a script, nor do you need a developer. Just set up your platform to platform switch in a couple of easy steps.Save on your time and money
Skip the system analysis and code development processes. Simply decide on customer info you need to transfer and set off with the transition when comfortable.Effortless migration
No special knowledge or skill needed. Just choose what data will go to the target platform and observe the wonders happening.Data completion
Migrate your help desk data in full to make sure that no ticket has lost vital customer support information.Automated tool
Afraid that you’ll need advanced skills to migrate your customer service data? Don’t be as we ensured that our tool interface user friendly as possible.
Connect the platforms, select records, click ok, and the migration is ready!
Data dependency
Your information migrates unite , you can take our word.
Every email, every ticket, and every little bit of info will reach the target complete with its attachments, contact connections, and interaction archive.
Data protected
Your information is safe and sound with us. Not even all our team members can access to your passwords or other information.
You can rest assured that with HDM no data breaches are possible.
You’re in control
Take complete control of your customer data with our internal data mapper. Pick what goes where, set priorities, and even discard the things you need, all with our Migration Wizard.
Simple & effective
In just a few buttons to press it will be possible to pick the data arrangement, when it starts, and in what order.
Our software took user experience as a priority and ensured that it will be possible to use the system to its fullest.
Customer service as priority
As a migration service provider, we strive to propose the most effective migration tool. Yet, our prime concern is customer support quality.
As evident by our many five-star user reviews on G2, we want you to have the best possible experience.
Why you should use Help Desk Migration to switch from Trakdesk to Support Desk
Strong security of your data
The migration is done over a secure connection, and all your credentials will automatically be removed after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it is easy to move your customer support to a new helpdesk without involving the IT departmentNext
Excellent data mapping
Our system allows mapping standard and custom fields , thus letting you ensure that the data end up being in the right places in Support Desk.Next
Maintained association between object and people
When migrating your records from Trakdesk to Support Desk we keep all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from Trakdesk to Support Desk
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from Trakdesk to Support Desk work
-
Get ready
Sign up and go to our migration tool.
-
Connect Trakdesk
Opt and link your Trakdesk service desk with HDM.
-
Link Support Desk
Give access to your Support Desk account.
-
Detail your requirements
Let us understand precisely what aspects of your migration you need to modify
-
Have your needs estimated
We will research your application and get back to you with a the overall cost and a scope of tasks.
-
Migrate from Trakdesk to Support Desk everything
Move all your customer service records in a single push.
Your data is in good hands
We take the safety of your data seriously, so we utilize, as well as develop our own, best practices and methods to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy customers
-
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records by yourself
See for yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let an expert run your Support Desk import
Our team would be more than happy to run a custom migration if you have particular demands.
Get a price estimation Blog Articles You Might Find Useful
Help Desk System Reviews
7 Books to Boost Your Career as a Customer Support Specialist
There are dozens, even thousands of books written and published by support-minded folks on customer service, strategy, customer loyalty, persuasive speaking, comprehensive writing, team and…
Help Desk System Reviews
3 Reasons to Switch from Self to Cloud Hosted osTicket Help Desk
The advantages of cloud technologies encourage companies to choose cloud hosted osTicket help desk to the on-premise version. Here are some of the strongest arguments…
Data Migration 101
Help Desk Migration Checklist: Essential Steps You Should Take
Switching help desks may feel like walking into nothingness: you don’t know what to expect and what could go wrong. There are so many technical…