Want to learn all the major insights of the migration process? Register for our free Freshdesk to Zendesk webinar to handle your upcoming data migration like a pro.

Trakdesk to Simple IT Helpdesk
migration service

Smooth , no special knowledge or coding required. A complete Trakdesk to Simple IT Helpdesk data migration software.

More details

Your best tool for Trakdesk to Simple IT Helpdesk data migration

No need to create a script, nor do you need a programmer. Just perform your platform to platform migration in a couple of simple steps.
Save on resources
Skip the platform analysis and code development processes. Just choose customer info you need to migrate and set off with the transition right away.
Effortless migration
No special knowledge or skill needed. Just choose what data will go to the new system and observe the miracle happening.
Record completion
Migrate your help desk info in full to ensure that no ticket is missing critical customer service information.
Simple and easy process

No need to worry about coding or continuously watch each piece of info transferred.

Just link your source and target, tick what you want to take to a new database and allow the tool deal with the remainder.

Data dependency

Your information comes complete and we mean it.

Every email, every ticket, and every user profile will reach the target filled with its attachments, contact connections, and interaction archive.

Data protected

Your information is behind impenetrable walls. Not even all our employees have access to your passwords or other information.

You may be certain with HDM no data breaches will take place.

You control the process

Take complete control of your customer data with our internal data mapping solution. Select what goes where, set priorities, and even discard the stuff you need, all within Migration Wizard.

Guided migration

If this is your first migration, worry not. Useful and insightful on-screen instructions will help you move your information accurately.

You don’t need to worry that you’ll be overwhelmed with a whole dictionary in tech jargon.

Customer priority

As a migration service provider, we strive to deliver the best possible migration tool. Yet, our prime concern is customer support quality.

Proven by our many five-star user reviews on G2, we want you to have the best possible experience.


Reasons to use Help Desk Migration to switch from Trakdesk to Simple IT Helpdesk

Castle gates

Strong security of your records

The migration is completed by the machine over a secure connection, and all your credentials will instantly be deleted after you complete the data migration.

Next

Intuitive data migration wizard

With Help Desk Migration it really is easy to transfer your customer service to a new helpdesk without involving the IT department

Next

Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and even custom fields , thus letting you ensure that the records end up in the right places in Simple IT Helpdesk.

Next

Maintained connectivity between object and people

When migrating your data from Trakdesk to Simple IT Helpdesk we maintain all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.

Next

Relations illustration

What you may migrate from Trakdesk to Simple IT Helpdesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Trakdesk to Simple IT Helpdesk work

  • Prepare

    Sign-up and go to our migration service.

  • Pick and connect your Trakdesk service desk with HDM.

  • Give the right to access your Simple IT Helpdesk account.

  • Clarify your business needs

    Let us know what aspects of your migration you need to fine-tune

  • Get your requirements estimated

    We will investigate your application and send you with a total price and a scope of work.

  • Migrate from Trakdesk to Simple IT Helpdesk everything

    Move all your customer service information in a single push.

Your data is in good hands

We take the protection of your data seriously, so we use, as well as develop our own, best practices and strategies to protect it.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See for yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a specialist run your Simple IT Helpdesk import

Our staff would be more than happy to run a customized migration in case you have special needs.
Get a price estimation

Blog Articles You Might Find Useful

How Much Time Does Data Migration Take?

It’s a fact: sooner or later successful businesses grow and it means drastic changes in the workload organization. It’s connected with the growth of their …

Leverage the Benefits & Save Money on a Help Desk System

If you are using (or used) a help desk system of any kind, you probably know that expenses can reach as low as 50 bucks …

5 Types of Help Desk Software and Their Use

The number of available and emerging help desks is huge. It may take a while to choose optimal software. However, if you have a clear …

Book a Call
cancel
%s
— %s