Trakdesk to Sightcall
migration service
Smooth , no special know how or coding required. A complete Trakdesk to Sightcall data migration instrument.
Trakdesk to Sightcall
Your best tool for Trakdesk to Sightcall data migration
No need to write a code, nor do you need a programming team. Just perform your platform to platform switch in a couple of easy steps.Save on resources
Avoid the platform analysis and script development processes. Simply choose the records you need to move and start the transition when comfortable.Effortless transition process
No special expertise needed. Just pick what data will go to the target system and see the magic happening.Record structure maintenance
Migrate your help desk records in full to make certain that no ticket is missing critical customer support details.Automated migration
Scared that you’ll need special skills to migrate your customer service data? Worry not as we ensured that our tool accessible as possible.
Attach the platforms, select data, click ok, and the migration is ready!
Data maintenance
Your information comes unite , you can take our word.
Each email, every ticket, and every customer profile will arrive filled with its attachments, contact connections, and interaction archive.
Robust protection
Your information is behind impenetrable walls. Not even all our employees can see your passwords or records.
You may rest assured that with HDM no hacker attacks are possible.
Data mapping
Pick information that will be migrated by using our pre-installed data viewer.
From contacts to tickets to help center solutions, you will be able to select anything you might actually need.
Guided migration
If this is your first migration, don’t worry. Helpful and insightful on-screen prompts will help you set up an accurate data import.
You don’t need to worry that you’ll be overwhelmed with terms and tech jargon.
Customer priority
As a data import service provider, we work to deliver the most effective migration tool. Nevertheless, our prime concern is customer service.
Proven by our many five-star user reviews on G2, we want you to have the enjoyable experience.
Reasons to use Help Desk Migration to migrate data from Trakdesk to Sightcall
Strong security of your information
The migration is conducted over a protected connection, and all your credentials will immediately be deleted after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is simple to migrate your customer service to a new helpdesk without involving the IT departmentNext
Exceptional data mapping
Our service allows mapping standard as well as custom fields , thus letting you be sure that the data end up being in the right destinations in Sightcall.Next
Maintained connection between object and people
When migrating your data from Trakdesk to Sightcall we preserve all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from Trakdesk to Sightcall
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from Trakdesk to Sightcall work
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Prepare
Register and go to our migration service.
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Link Trakdesk
Choose and link your Trakdesk support desk with HDM.
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Link Sightcall
Grant the right to access your Sightcall account.
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Detail your business needs
Let us know what parts of your migration you wish to modify
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Have your needs estimated
We will research your case and send you with a the overall cost and a scope of tasks.
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Migrate from Trakdesk to Sightcall everything
Migrate all your customer support information in a single push.
Your data is in good hands
We take the protection of your data seriously, so we apply, as well as develop our own, best practices and strategies to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied buyers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data all by yourself
See for yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a specialist perform your Sightcall import
Our staff would be more than happy to perform a personalized migration in case you have special needs.
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